Jeremiah Martin
Austell,GA
Summary
Motivated and ambitious business intern seeking opportunity to develop necessary skills to thrive as entrepreneur. Highly knowledgeable in member services, with proven track record of effectively addressing inquiries and resolving issues. Recognized for streamlining service processes to optimize member satisfaction and loyalty. Exceptional problem-solving abilities and strong communication skills exhibited in high-pressure environments.
Overview
5
5
years of professional experience
Work History
Member Service Specialist
Youfit
06.2024 - 11.2024
- Handled calls professionally, mitigating concerns effectively while maintaining excellent chemistry with members
- Assisted in training new team members, sharing best practices, and contributing to a cohesive work environment.
- Provided guidance based on individual goals, helping members make well-informed decisions about their health
Host
Chilis Grill and Bar
05.2020 - 07.2022
- Food Expo To-Go Work, Received garnered positive feedback from managers, customers, and colleagues, commending strong work ethic, professionalism, and dedication to delivering exceptional results
- Employee of the Month awarded six times
- As you’re required to initiate, and control manage the pace of the restaurants
- Create a smooth and functional waiting list for the customers
- Direct the servers around to a certain table
- Confirmed all tables are clean and the restaurant is clean
- Demonstrated exceptional customer service skills by ensuring a positive dining experience for customers
- Adapted quickly to changing circumstances, including special dietary requests and last-minute changes, while maintaining composure and professionalism Experience
Education
High School Diploma -
McEachern High School
Powder Springs, GABBA - Entrepreneurship
Georgia State University, Robinson College of Business
Atlanta, GA05-2027
Skills
- Great Communication
- Strong empathy
- Customer engagement
- Customer service standards
- Exceptional communication
- Problem-solving skills
- Excellent leadership
- Time management
Timeline
Member Service Specialist
Youfit
06.2024 - 11.2024
Host
Chilis Grill and Bar
05.2020 - 07.2022
High School Diploma -
McEachern High School
BBA - Entrepreneurship
Georgia State University, Robinson College of Business
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