Knowledgeable Technician with solid background in diagnosing and repairing complex mechanical issues. Successfully executed maintenance tasks and troubleshooting techniques to ensure optimal equipment performance. Demonstrated technical expertise and problem-solving abilities in fast-paced environments.
Overview
10
10
years of professional experience
Work History
Service Technician
CRDN
Lynnwood, WA
01.2025 - Current
Performed comprehensive assessments and repairs on various electronics to maintain high standards of client satisfaction.
Engaged with cross-functional teams and leadership to optimize processes and direct workflow effectively.
Evaluated customer loss effects on items and identified optimal routes for recovery.
Conducted thorough analysis and troubleshooting of item condition using specialized diagnostic tools and software.
Conducted thorough evaluations of job sites to facilitate safe retrieval of salvageable items.
Trained new technicians on equipment handling and repair protocols.
Front of Store attendant, Base level Team Member
Target Corporation
Bellingham, WA
08.2021 - 11.2024
Oversaw front end operations to optimize store task flow. Coordinated with team members to enhance task management efficiency. Implemented strategies for improved front end service delivery.
Addressed guest inquiries and concerns across multiple situations, fostering a welcoming environment.
Provided assistance in multiple roles as needed to ensure seamless store operations.
Managed inventory and resource allocation to support diverse operational needs and responsibilities.
Coordinated team communication and management efforts to enhance collaboration.
Assisted customers with product inquiries and provided exceptional service to enhance shopping experience.
Maintained organized merchandise displays and ensured compliance with visual standards throughout the store.
Student Trainee, Computer Service Technician
Tongue Point Job Corps Center
Astoria, OR
01.2018 - 09.2019
Diagnosed computer problems through troubleshooting
Coordinated computer building and dismantling projects
Implemented security protection computers throughout center
Configured firewall and security protection
Installed and managed Operating Systems and software
Repaired computer components
Ron Booton, Vocational Instructor
Computer Technician Intern
Tongue Point Computer and Telephone Support Department
Astoria, OR
02.2018 - 12.2018
Provided technical support to identify and resolve software-related challenges, ensuring operational efficiency.
Executed computer component replacements and repairs to ensure operational efficiency.
Executed installation of network wiring to enhance connectivity and communication infrastructure.
Performed regular maintenance on computer systems to ensure peak performance and reliability.
Provided technical support to resolve hardware and software challenges, ensuring optimal system performance.
Customer Service Receptionist
Hot Dogs and Cool Cats Dog Grooming
Ferndale, WA
11.2016 - 12.2017
Entered new pet and customer contact information into business computer system
Scheduled appointments and followed up with owners
Answered customer questions and gave recommendations and referrals
Responded to client inquiries via phone and in-person, resolving concerns promptly and effectively.
Education
CST Vocation Completion - Computer Service Technician
Tongue Point Job Corps Center
Astoria, OR
09-2019
GED -
Clatsop Community College
Astoria, OR
03-2018
Skills
Troubleshoot, maintain, and support hardware, software, printers, and networks
Skilled in configuring network protocols
Implement Security measures
Strong interpersonal skills in group settings
Problem solving, adaptability, and Time/project management skills
Windows administration
Computer assembly
Software installation
Expertise in restoring items
Meticulous attention to detail
Proactive maintenance strategies
Documentation and reporting
Timeline
Service Technician
CRDN
01.2025 - Current
Front of Store attendant, Base level Team Member
Target Corporation
08.2021 - 11.2024
Computer Technician Intern
Tongue Point Computer and Telephone Support Department
02.2018 - 12.2018
Student Trainee, Computer Service Technician
Tongue Point Job Corps Center
01.2018 - 09.2019
Customer Service Receptionist
Hot Dogs and Cool Cats Dog Grooming
11.2016 - 12.2017
CST Vocation Completion - Computer Service Technician