Operations Specialist
Kohl's Department Stores, Inc
Plattsburgh, NY
03.2022 - Current
- Maintained positive working relationship with fellow staff and management.
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
- Reduced process lags and trained team members on best practices and protocols.
- Assisted with customer requests and answered questions to improve satisfaction.
- Completed day-to-day duties accurately and efficiently.