

Motivated and upcoming tech-savvy media professional with hands-on experience in tech support and a strong background in content creation, live production, and digital tools. Skilled in Google Workspace, Microsoft Word, Excel, and various media software. Known for problem-solving, multitasking, and providing reliable technical assistance. Passionate about using technology and creativity to support teams and bring projects to life.
-Provided first-line IT support for staff, resolving hardware, software, and network issues.
-Assisted in setting up workstations, printers, and phones for new employees.
-Helped maintain inventory of equipment and updated tracking systems for IT assets.
-Supported remote work solutions, including VPN access, Zoom, and email troubleshooting.
-Documented common technical problems and created simple user guides for staff.
-Collaborated with IT team to ensure data security and software compliance.
Teamwork
Problem-Solving
Organization
Adaptability
Attention to Detail
Multitasking
Leadership
Communication
Critical Thinking
Introduction to Cybersecurity Foundations