Customer-Focused Professional experienced in optimizing operations and ensuring safety compliance in fast-paced environments. Enhanced delivery times and accuracy in package handling through strong problem-solving skills and attention to detail.
Work History
Sorter Operations Associate
1 Year 4 Months
R&M Shipping Courier | 2025.05 - Current
Collaborated with logistics team to resolve discrepancies in package handling.
Developed process improvements that reduced sorting errors and increased accuracy.
Handled complex sorting tasks requiring attention to detail without compromising speed or accuracy.
Delivery Driver
1 Year 10 Months
Spark | 2024.11 - Current
Managed route planning using GPS systems to optimize delivery times and reduce fuel costs.
Delivered packages efficiently, ensuring timely arrival at customer locations.
Operated delivery vehicle safely, adhering to all traffic regulations and company policies.
Maintained accurate records of deliveries, including tracking shipments and obtaining signatures.
Reseller
8 Years 8 Months
Self-employeed | 2018.01 - Current
Established relationships with suppliers to secure competitive pricing and quality inventory.
Researched market trends to identify profitable products for resale.
Developed and maintained an efficient online sales platform for product listings.
Analyzed customer feedback to refine product offerings and enhance satisfaction.
Retail Sales Associate
2 Years 4 Months
Walmart | 2022.06 - 2024.10
Processed customer transactions accurately using point-of-sale systems.
Assisted customers with product inquiries and recommendations to enhance the shopping experience.
Handled inventory management, including restocking shelves and tracking product availability.
Trained new associates on cash handling procedures and customer service standards.
Resolved customer complaints promptly, ensuring satisfaction and retention.
Cook
10 Months
Mcdonalds | 2021.07 - 2022.05
Prepared and cooked menu items according to established recipes and standards.
Operated kitchen equipment safely, including grills, fryers, and ovens, while adhering to operational protocols.
Maintained cleanliness and organization of workstations to ensure food safety compliance.
Assisted in inventory management by tracking stock levels and notifying supervisors of shortages.
Collaborated with team members to ensure timely service during high-volume periods.
Education
High School Diploma
Orosi High School | Orosi, CA
Honor Roll [2018,2019,2020,2021]
Ranked in Top [25]% of class
Extracurricular Activities: [Avid, Tennis]
[3.6] GPA
Skills
Loading and unloading
Order picking
Shipping and receiving
Pallet jack operation
Warehouse safety
Logistics coordination
Route optimization
Customer service
Teamwork
Teamwork and collaboration
Problem-solving
Collaboration
Customer assistance
Accomplishments
Used Microsoft Excel to develop inventory tracking spreadsheets.
Created a stream of income through recycling and upcycling preowned clothing.
Documented and resolved customer issue which led to the customer coming back to the store to tell the managers how wonderful my customer service was.
Collaborated with team in the development of inventory tracking.
Languages
English
Native or Bilingual
Tagalog (Filipino Language)
Professional Working
Interests
Enjoy participating in running for overall physical and mental well-being.