Jeremiah Rodriguez

• Quality Assurance
• Documents quality issues pertaining to products and communicates with Operations, Customer Service, and Customers.
• Processes customer orders or requests by re-routing, updating addresses, updating credit card information, or submitting necessary documents.
• Provides reports to management teams regarding customer feedback, and sellers selling suspicious/inauthentic products.
• Identifying various accounts whether seller seems suspicious of multiple inauthentic orders.
• Identifies, educates, and executes within entire operations team on quality updates, concerns, and improvements.

Level 3 Streetwear/Sneaker Authenticator

• Inspects and ensures products meet all requirements to pass authentication.
• Handles high risk items such as sneakers, designer luxury brands, hand bags, eye wear, and ready to wear items.
• Train/educate authenticators with upcoming items such as what to seek for product to be authentic or common flaws that would make item passable for future references before sending to buyer.
• Process all orders that pass authentication with financial transactions, packing and shipping out to buyer.
• Partners with Inventory department on various products pertaining to associated orders.
• Worked overseas for authentication to assist facilities with higher risked items.
• Established 40 pieces per hour and exceeding hourly metrics everyday.

• Inspected and quality-checked products to ensure met company standards before packaging and shipment
• Inspected quality of products, taking note of functionality, appearance and other specifications.
• Assisted in maintaining clean and organized warehouse environment for safe and efficient operations
• Performed visual inspections and non-destructive tests where appropriate.
• Collaborated with production staff to establish and meet quality standards
• Managed 38 units per hour to exceed daily rates

• Facilitated efficient management of shipment orders by coordinating procurement of various parts from multiple suppliers
• Demonstrated exceptional organizational skills by accurately entering data into
• Excel and ensuring systematic arrangement of information within designated folders
• Played integral role in technical review process by thoroughly examining and presenting three scale drawings to engineering team
• Contributed actively to data analysis and organization, employing effective strategies to streamline workflows and enhance productivity
• Proficiently handled office tasks such as faxing, filing, copying, and data processing, demonstrating meticulous approach to administrative duties