Jeremiah Santana
Homestead
Summary
Proactive Front Service Clerk proficient in multitasking and inventory management. Known for identifying operational improvements and maintaining a clean, safe work environment. Ready to apply expertise to drive customer satisfaction and team success. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Outgoing student pursuing flexible part-time employment with weekend and evening shift options. Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.
Overview
2
2
years of professional experience
Work History
Front Service Clerk
Publix Super Markets Inc
Homestead
07.2023 - Current
- Assisted customers with inquiries and provided product information.
- Maintained cleanliness and organization of front service area.
- Collaborated with team members to enhance customer service experiences.
- Identified opportunities for improvement within the store's operations.
- Maintained a safe work environment by adhering to company policies and procedures at all times.
- Assisted customers with loading purchases into their vehicles.
- Checked identification for age restricted products when necessary.
- Reviewed safety, health, and sanitation processes throughout areas and enforced rules to promote security and safety.
- Stocked shelves and ensured product availability for customers.
- Greeted customers in a friendly and professional manner.
- Maintained cleanliness of the front-end area of the store by sweeping, mopping, dusting.
- Trained new staff on front service procedures and best practices.
- Operated equipment and machinery according to safety guidelines.
- Recognized by management for providing exceptional customer service.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Education
High School Diploma -
Everglades Preparatory Academy
2251 Mowry Dr, Homestead, FL 3303305-2026
Skills
- Customer service
- Team collaboration
- Problem solving
- Employee training
- Inventory management
- Safety compliance
- Multitasking ability
References
References available upon request.
Timeline
Front Service Clerk
Publix Super Markets Inc
07.2023 - Current
High School Diploma -
Everglades Preparatory Academy