Seeking to leverage my skills and experience to contribute to a positive gym environment and enhance member experiences. With 4 years experience of customer service, I have a proven track record with many guests.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Material Handler POC
Tesla Gigafactory
Austin, TX
10.2022 - 07.2024
Unload/Load trailers, VRCs, and any delivery vehicles,
Locate and require lost parts
Operated forklifts, tuggers, and pallets jacks
Audit and manage inventory
Repackage and MRB materials
implemented efficiency plans for the warehouses
Server/Togo Specialist
Cheddars Scratch Kitchen
Harker Heights, TX
01.2021 - 02.2022
Pack food and serve online orders in timely matter
Served food and sold food/drink products
Performed cleaning and closing tasks
Greeted customers in a friendly manner and took orders for to-go items.
Server/Assistant Manager/Restaurant Busser
Taqueria Mexico 3
Harker Heights, TX
01.2019 - 01.2021
Provided superior customer service by anticipating guests' needs and responding promptly to their inquiries.
Maintained accurate records of daily transactions such as sales, invoices and payments.
Resolved customer complaints in a professional manner while maintaining high level of customer satisfaction.
Planned work schedules for servers based on expected business volume.
Regularly inspected dining areas for tidiness, cleanliness and appearance.
Collected cash sales from employees to properly tip each server after shift.
Education
Harker Heights High School
Skills
Team and leadership skills
Able to respond effectively under high stress/pressure
Conflict resolution
4 years of customer service
Time management
Able to clearly articulate instructions and expectations