Jeremiah Smith
Snellville,US
Summary
Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
Overview
3
3
years of professional experience
Work History
Grocery Team Member
Publix Supermarket and Pharmacy
02.2024 - Current
- Providing premier customer service, including taking care of customer needs and answering questions
- Ensures that product is within date and rotates and displays product according to the appropriate planogram
- Assist with unloading products from truck and organizing the stock room.
Picker/Packer
Deutz Corporation
01.2022 - 09.2022
- Picking orders quickly and accurately
- Lifting, wrapping, labeling, and loading products for shipping.
Education
Associate of Arts - Culinary Arts/ Hospitality and Beverage Management
Gwinnett Technical College
Lawrenceville, GA12.2026
High School Diploma -
Grayson High School
Grayson, GA05.2021
Skills
- Customer Service
- Excellent Communication
- Teamwork and Collaboration
- Attention to Detail
- Customer service-focused
- Product Rotation
- Cleanliness and hygiene
References
Jammie Taire, Gwinnett County Judge, 770-815-3941
Volunteer Experience
- Gwinnett Humane Society
- Mending The Gap
Skills
Exceptional communication and problem-solving abilities, Skilled in managing customer inquiries and resolving complaints, Intermediate knowledge of Microsoft Office Suite (Word, Excel, PowerPoint), Experience with retail-specific systems and software, Effective at inventory management and stock replenishment, Ability to train and mentor new staff members, Team collaboration and leadership
Timeline
Grocery Team Member
Publix Supermarket and Pharmacy
02.2024 - Current
Picker/Packer
Deutz Corporation
01.2022 - 09.2022
Associate of Arts - Culinary Arts/ Hospitality and Beverage Management
Gwinnett Technical College
High School Diploma -
Grayson High School
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