Jeremiah Thompson

Provided friendly customer support while answering shopper questions and requests.

Operated cash registers, handled cash and card payments, and followed accurate checkout steps.

Bagged purchases, kept checkout area neat, and organized items for easy carry-out.

Collected carts from parking lot and store entrances.

• Supported clean, safe, and organized store conditions.
• Worked well with team in fast-paced retail setting.
• Helped customers find products and offered support when needed.

• Install, configure, and maintain desktops, laptops, and peripherals such as printers.
• Installing and configuring application and operating system software and upgrades.
• Monitor helpdesk queue, respond, and resolve tickets within Service Desk Plus.
• Support onboarding of new personnel.
• Keep current with the latest in PC hardware and software technology. Use technology for productivity improvements in the office and off-site field locations.
• Perform other appropriate functions as directed by the Technical Services Manager.

• CYA offered science and technology summer camps for children ages 5-15 years old. I took lead, and was very hands-on with the children and parents, to create a fun and educational learning experience. My responsibilities were as follows:
• Supervising campers.
• Implementing provided lessons.
• Keeping kids engaged, while maintaining a safe environment.
• Being on time every day for required shifts.
• Working with other staff to provide an excellent camp experience.