Jeremiah Villescas
Whittier,CA
Summary
Dedicated and motivated Business Administration student at California State Polytechnic University, Pomona, with a focus in Human Resources and Management. Proven record of enhancing operational efficiency and supporting team development through strong leadership skills. Experienced in customer service management, staff training, and team supervision with a focus on creating a positive workplace culture and optimizing guest satisfaction.
Overview
3
3
years of professional experience
Work History
Speciality Team Leader
Target
05.2024 - Current
- Ensuring all 3 of my departments were up to date while training and coaching 13 associates to ensure products and departments were set to Target standard.
- Led successful product launches with comprehensive project management and cross-functional team collaboration.
- Ensured compliance with all industry regulations and company policies by conducting regular audits, resulting in fewer violations and penalties.
- Cultivated a culture of continuous improvement within the team by encouraging idea-sharing sessions where employees could suggest new ways of working more efficiently.
Key Holder
Hollister.Co
01.2022 - 05.2024
- Entrusted with key holder duties, including store opening and closing procedures to ensure operational readiness and security compliance.
- Delivered customer assistance with a focus on product expertise and service excellence, swiftly addressing inquiries to enhance the shopping experience.
- Oversaw the training and onboarding of over 30 team members, enabling associates to meet and exceed performance and service standards.
- Coordinated with management on staffing needs and provided performance feedback, contributing to a collaborative and goal-driven work environment.
Education
BBA - Business Human Resources And Management
California State Polytechnic University, Pomona
Pomona, CA05-2025
Business Administration And Management
Rio Hondo College
Whittier, CA06-2023
High School Diploma -
Whittier High School
Whittier, CA06-2021
Skills
- Recruitment and Selection
- Employee Training and Development
- Performance Management
- Conflict Resolution and Mediation
- Customer Relations Management
- Documentation and Reporting
Timeline
Speciality Team Leader
Target
05.2024 - Current
Key Holder
Hollister.Co
01.2022 - 05.2024
BBA - Business Human Resources And Management
California State Polytechnic University, Pomona
Business Administration And Management
Rio Hondo College
High School Diploma -
Whittier High School