Jeremy Amaya
Linden,NJ
Summary
Detail-oriented and adaptable professional with experience in IT support, education, and logistics. Skilled in technical troubleshooting, classroom assistance, problem-solving, and customer service. Adept at providing one-on-one support to autistic children, ensuring inclusive learning environments and developing social and communication skills. Strong background in networking, software support, and administrative tasks, with a proven ability to multitask in fast-paced environments. Excellent interpersonal skills and a commitment to efficiency and teamwork.
Overview
2025
2025
years of professional experience
Work History
Personal Assistant/ substitute secretary/ substitute teacher
ESS
11.2022 - Current
- Provided one-on-one support to autistic children and students with other disabilities, helping them understand classroom activities and expectations
- Assisted students in developing social skills, including communication, manners, and classroom etiquette
- Supported speech development by helping students with pronunciation and following instructions
- Encouraged confidence and inclusion by facilitating peer interactions and class participation
- Supervised and engaged young children in structured learning activities
- Assisted in teaching foundational skills such as writing, listening, and following directions
- Created a positive and supportive environment to encourage student participation
- Ensured classroom safety and reinforced appropriate behavior
- Managed front desk operations, answered phone calls, and assisted with administrative tasks
- Helped maintain student records and organized files
- Supported teachers and staff with scheduling and communication
I.T support
Rahway public school
06.2019 - 07.2019
- Provided technical support and troubleshooting for students and staff, ensuring smooth operation of school IT systems
- Diagnosed and resolved hardware, software, and network issues, including resetting computers and fixing Wi-Fi connectivity problems
- Assisted in installing, configuring, and maintaining school computer systems, ensuring all workstations were functional and up to date
- Helped manage and maintain the grading network system, ensuring data was accessible and secure for teachers and administrators
- Created and configured new networks for classrooms, optimizing internet connectivity and performance
- Provided end-user training and support, helping staff navigate IT-related issues and improve their digital workflow
- Assisted with IT inventory management, ensuring equipment was documented and properly maintained
Problem Solver
Amazon Relo Ewr7
01.2020 - 11.2022
- Taught a class on C-Returns, providing instruction and feedback to help associates improve their work.
- Assisted in problem-solving by addressing and resolving issues associates encountered.
- Performed add-ins and served as a water spider to ensure efficient workflow and task completion.
- Looked outside known experience to find solutions and produce results.
- Defined problem to identify, prioritize and select alternatives.
Associate
Amazon Pantry EWR7
10.2019 - 01.2020
- Prepare grocery orders for delivery
- Use technology like computers, smartphones, manage apps, and scan bar codes
- Intake new grocery inventory and put away
- Check for order quality
Sales representative
Vector Cutco
- A sales job where I would sale knives and kitchen utensils
- Provided good customer service
Education
Associate of Science - I.T. Support
Lincoln Tech
Iselin, NJ05-2019
High School Diploma -
Linden High School
Linden, NJ06-2017
Skills
- Microsoft Office
- Team Player
- Fast Learner
- Problem Solve Ability
- Customer Service
- Time management
- Multitasking and organization
- IT support services
- Strong communication skills
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Personal Assistant/ substitute secretary/ substitute teacher
ESS
11.2022 - Current
Problem Solver
Amazon Relo Ewr7
01.2020 - 11.2022
Associate
Amazon Pantry EWR7
10.2019 - 01.2020
I.T support
Rahway public school
06.2019 - 07.2019
Sales representative
Vector Cutco
Associate of Science - I.T. Support
Lincoln Tech
High School Diploma -
Linden High School
Similar Profiles
Darrel WootenDarrel Wooten
Teacher in Social Science at ESSTeacher in Social Science at ESS
Tyrell Crosby-WoodsTyrell Crosby-Woods
Catering Utility Worker at ESSCatering Utility Worker at ESS
Rebecca PriceRebecca Price
Substitute Teacher at ESSSubstitute Teacher at ESS
Celeste MaldonadoCeleste Maldonado
Substitute at ESSSubstitute at ESS
Oscar MoralesOscar Morales
Administrative Nursing Assistant at Instituto Para Niños Ciegos Y SordosAdministrative Nursing Assistant at Instituto Para Niños Ciegos Y Sordos