Jeremy Baker
Trenton,OH
Summary
Have a total of 14 years Security experience. Over ten years with Allied Universal alone. Three Years with PInkerton/Securitas in the early 2000's. One year with Veterans Security.
Overview
10
10
years of professional experience
Work History
Security Officer Supervisor
Allied Universal Security Services
Cincinnati, OH
07.2013 - Current
- Reduced incidents of theft and vandalism by closely monitoring surveillance cameras and diligently patrolling the premises.
- Collaborated with local law enforcement agencies to provide a secure environment for company employees and visitors.
- Developed detailed incident reports, providing comprehensive information for management review and decision making.
- Improved response times to emergency situations through rigorous training exercises and clear communication protocols.
- Supervised a team of security officers, ensuring adherence to company policies and maintaining high morale among staff members.
- Provided exceptional customer service to clients, addressing concerns promptly and professionally while maintaining a focus on safety and security.
- Assisted in the development of security plans for special events, coordinating with multiple departments to ensure seamless execution.
- Evaluated performance of security personnel, offering constructive feedback and guidance for improvement when necessary.
- Actively participated in regular meetings with upper management to discuss ongoing security issues, trends, and potential risks facing the company.
- Stayed up-to-date on relevant industry regulations and best practices in order to maintain compliance within the workplace environment.
- Handled sensitive information discreetly while adhering to strict confidentiality guidelines set forth by the organization.
- Effectively resolved conflicts between staff members or visitors, employing strong communication skills and level-headed problem-solving techniques.
- Assisted in the hiring process for new security officers by reviewing applications, conducting interviews, and providing recommendations to management.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Reviewed camera and system feeds and alerted proper respondents regarding discrepancies.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Checked and verified photo identification prior to granting facility access.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Regulated vehicle and pedestrian traffic onto building grounds.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Responded quickly to incidents and assessed active situations for security concerns.
- Responded quickly to emergency situations to assess and deflect issues.
- Completed full building and grounds patrols to spot and investigate concerns.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
- Interacted assertively but non-confrontationally with personnel and general public.
- Adhered to established procedures and posted orders to enforce company rules, policies and regulations to general public.
- Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
- Placed necessary outgoing calls to verify alarms, dispatch proper authorities and notify proper parties.
- Completed shift handover reports and debriefed next shift upon arrival.
- Trained security workers on site-specified procedures.
- Recorded daily security occurrences in site assignment log.
- Performed security investigations and reported findings to client management.
- Assessed electronic security systems and reported malfunctions.
- Managed security staff rotation for position coverage on breaks.
- Conducted fire drills and other simulated emergencies to determine overall site safety.
- Monitored and evaluated performance of security personnel and provided feedback to improve performance.
Education
GED -
Talawanda High School
Oxford, OH07.1996
Skills
- Customer service
- CCTV Monitoring
- Report Generation
- Emergency Management
- Alarm monitoring
- Report writing
- Team leadership
- CCTV operation
- Access control
Timeline
Security Officer Supervisor
Allied Universal Security Services
07.2013 - Current
GED -
Talawanda High School