Jeremy Bernard
Holden,MA
Summary
Results-driven Solutions Architect with 20 years of experience in customer relations, sales, cable infrastructure, and equipment deployment. Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.
Overview
28
28
years of professional experience
Work History
Solutions Architect-remote
ServicePoint
Holden, Massachusetts
07.2025 - 05.2026
- Provided project estimates for field installation (cabling/ network equipment) services in the US based.
- Estimated materials and labor for project rollouts, cabling installations, and data centers implementations.
- Worked key account with Distribution centers throughout the US.
- Assisted project managers in change orders and scope creep effectively.
Solutions Architect-remote
Presidio Network Solutions LLC
New York, New York
08.2019 - 06.2025
- Provided project estimates for field installation (cabling/ network equipment) services in the US and globally.
- Estimated labor and materials for project rollouts, cabling installations, and data center implementations.
- Collaborated with local contractors to define project scope and pricing across the United States and Canada.
- Supported project managers by managing change orders to address scope creep effectively.
Account Manager
DGI Technologies
08.2015 - 08.2019
- Supported sales, technical, and business needs of key accounts to enhance client satisfaction
- Cultivated long-term relationships with policyholders and small businesses to drive retention
- Visited customer locations to determine needs, set up contracts and provide installation services.
- Recommended brand products to customers, highlighted benefits and redirected objections to secure more than $1 million per year in sales
- Boosted revenue by bringing in and cementing relationships with new clients. Optimized services for existing customer accounts
Project Manager
DGI Technologies
07.2010 - 08.2015
- Delivered projects to pre-determined budget, maintaining time parameters and quality standards
- Completed projects on time and under budget
- Maintained tactical control of project budgets and time lines to keep teams on-task and achieve schedule targets
- Managed staff scheduling for over 100 jobs and coordinated all construction planning and material planning
- Enhanced bidding processes by reviewing contractor scopes and material takeoffs, leading to more accurate project proposals
- Created full-scope cost estimates for bid builds and designed build projects
- Contributed to company growth by delivering quality customer service, resulting in improved customer retention
- Increased customer satisfaction through adherence to all quality standards and customer requirements
- Led team of 22 in administering IT infrastructure
Cable Installation Technician
Excel Lan Communications
04.1998 - 06.2010
- Led field teams in installation of large communication projects, ensuring timely and accurate execution
- Traveled to customer sites across New England area to set up and install Fiber/Copper Network Infrastructures for commercial businesses
- Diagnosed wiring issues and conducted troubleshooting to resolve technical problems efficiently
- Reviewed project plans prior to installations to confirm system configurations met specifications
- Advocated for aggressive testing and problem analysis for IT infrastructure work
- Remained highly knowledgeable in different technologies from such manufacturers as Panduit, Leviton and Ortronics Systems
- Adhered to and kept team in line with established safety regulations and protocols when working on ladders and operating power tools, providing important protection for personnel and customers
Education
Bachelor of Science - Business Systems Analysis in IT
University of Phoenix
Tempe, AZSkills
- Low voltage solution design (Data center/Enterprise)
- Requirements analysis
- Technical specifications
- System validation
- Project oversight
- Resource allocation
- Budget analysis
- Stakeholder engagement
- Relationship management
- Network equipment installation
Timeline
Solutions Architect-remote
ServicePoint
07.2025 - 05.2026
Solutions Architect-remote
Presidio Network Solutions LLC
08.2019 - 06.2025
Account Manager
DGI Technologies
08.2015 - 08.2019
Project Manager
DGI Technologies
07.2010 - 08.2015
Cable Installation Technician
Excel Lan Communications
04.1998 - 06.2010
Bachelor of Science - Business Systems Analysis in IT
University of Phoenix