Jeremy Brard
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Important To Me
Dynamic tech support professional with experience at TEKsystems, adept at troubleshooting and resolving electronic issues efficiently. Proven ability to enhance customer satisfaction through effective communication and patient service. Skilled in using various software applications and quick to adapt to new challenges, ensuring seamless operations in fast-paced environments.
Work History
Service Technician Assistant
1 Year 10 MonthsAppointment scheduling improved customer flow. Customer check-in remained organized and efficient. Customer support was delivered across service interactions. Routine automotive maintenance was completed, including oil changes, tire changes, repairs, battery service, and headlight restoration. Service recommendations were communicated clearly to customers.
Tech Support
1 MonthSetup computers, printers, routers, and touchscreen devices for the state of Californias voting centers. Troubleshooting and solving any issues with the electronics efficiently and professionally. Replenish ink and paper for printers. Follow proper protocols for putting away voting equipment
Warehouse Worker
7 MonthsPick packages off conveyor belt, stow packages in mail bags and replace mail bags when full
Education
High School Diploma
Learned how to properly use a keyboard and computer programs like Microsoft word and Excel