Jeremy Bryan
Manchester,NJ
Summary
As a dedicated and detail-oriented server with over three years of experience in the hospitality industry, I excel at providing exceptional customer service in fast-paced environments. Skilled in managing high-volume dining rooms, taking accurate orders, and ensuring timely delivery of meals, I consistently create positive dining experiences for guests. My ability to anticipate customer needs, resolve issues promptly, and maintain a friendly demeanor has resulted in numerous commendations from both patrons and management. Additionally, I am adept at upselling menu items, collaborating with kitchen staff, and maintaining a clean and organized workspace. I thrive in team-oriented settings and am committed to delivering top-notch service while contributing to a welcoming and efficient dining atmosphere.
Overview
6
6
years of professional experience
1
1
Certification
Work History
HVAC Technician
HVAC Cleaning Specialists
08.2021 - 01.2025
- Conducted maintenance service on HVAC systems to increase life expectancy of equipment and prevent costly repair work.
- Closed out work orders after verifying completion with customers and reporting discrepancies discovered on job site.
- Kept accurate records of time and materials used for each job to compile into service reports.
- Repaired and maintained residential and commercial heating, air conditioning and refrigeration systems.
- Performed routine maintenance on heating and cooling systems.
- Troubleshot and diagnosed issues with HVAC and refrigeration units.
HVAC Technician
Duck Dudes
09.2020 - 08.2021
- Conducted maintenance service on HVAC systems to increase life expectancy of equipment and prevent costly repair work.
- Calibrated equipment to achieve maximum efficiency.
- Traveled to job sites for both scheduled and emergency appointments.
- Worked overtime, holidays and weekends to accommodate company needs.
- Kept accurate records of time and materials used for each job to compile into service reports.
Crew Member
Bubbakoos Burritos
01.2020 - 07.2020
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Prepared products following restaurant, health, and safety standards and procedures.
- Took orders, prepared meals, and collected payments.
- Loaded dishwasher with china and thoroughly hand-washed dishes, pans and utensils to tidy up serving line.
- Managed incoming calls
Server
Friendly's Restaurant
03.2019 - 12.2019
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Served food and beverages promptly with focused attention to customer needs.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Bussed and reset tables to keep dining room and work areas clean.
Education
Bachelor of Science - Engineering Mechanics
Ocean County College
Toms River, NJ05-2027
High School Diploma -
Manchester Township Highschool
Manchester, NJ06-2022
Skills
- Being able to clearly communicate with customers and team members
- Being able to explain menu items
- Being able to find solutions that are agreeable to both the customer and the establishment
- Being able to handle challenges that require quick action
- Being able to pay attention to details such as customer orders
- Being able to facilitate, mediate, and actively listen
- Providing food or drink suggestions
- Refilling drinks and food items
- Delivering an accurate bill promptly and at the right time
Accomplishments
Consistently recognized as the highest upseller for three consecutive years, achieving a 25% increase in average sales per table through strategic menu recommendations and exceptional customer engagement. This accomplishment highlights my ability to build rapport with guests, identify opportunities to enhance their dining experience, and contribute significantly to the restaurant's revenue growth.
Certification
- First Aid Certification - American Red Cross.
Languages
English
Native or Bilingual
Spanish
Limited Working
Interests
- Documenting and sharing travel experiences
- Team Sports
- Coding and Programming
- Photography
- Auto Repair/Restoration
Timeline
HVAC Technician
HVAC Cleaning Specialists
08.2021 - 01.2025
HVAC Technician
Duck Dudes
09.2020 - 08.2021
Crew Member
Bubbakoos Burritos
01.2020 - 07.2020
Server
Friendly's Restaurant
03.2019 - 12.2019
- First Aid Certification - American Red Cross.
Bachelor of Science - Engineering Mechanics
Ocean County College
High School Diploma -
Manchester Township Highschool
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