Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jeremy Buckner

Candler,NC

Summary

Accomplished Branch Manager with extensive experience in financial services and retail banking management. Skilled in enhancing customer relationships, fostering employee engagement, and implementing effective leadership strategies to drive growth. Committed to delivering exceptional customer experiences and exceeding organizational objectives.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Branch Manager, Vice President

Wells Fargo
2023.08 - Current
  • Transformed branch from below-network average to a top-performing location within one year using effective leadership and employee engagement practices.
  • Led branch performance in Q1 2026, excelling in key growth metrics.
  • Achieved quarterly customer survey metrics exceeding national branch averages for four consecutive quarters.
  • Facilitated internal promotions of bankers into licensed and operations manager roles, strengthening branch leadership.
  • Achieved consistent adequate ratings during centralized and in-person branch audits, reflecting operational compliance.

Branch Operations Associate Manager

Wells Fargo
2022.09 - 2023.08
  • Led a top performing team in district for digital engagement metrics and referrals
  • Received manager spotlight award for enhancing customer engagement metrics
  • Recognized district-wide for strong risk and compliance management
  • Secured customer survey results consistently above district average for four consecutive quarters

Associate Personal Banker

Wells Fargo
2021.07 - 2022.09
  • Consistently exceeded KPIs including loan volume, referrals, and risk metrics
  • Peer leader for compliance and skill-development to assist small business clients
  • Educated clients on financial products and services available.

Assistant Manager

Talbots
2019.01 - 2021.01
  • Facilitated internal promotions of two associates into management roles, enhancing team leadership.
  • Received district-wide recognition for driving successful credit card and email capture initiatives.

Senior Team Leader

Target
2018.01 - 2019.01
  • Leader on duty for a $42 million store and department leader for apparel and baby

Education

Master of Business Administration -

FAYETTEVILLE STATE UNIVERSITY

B.S. - Management

UNIVERSITY OF NORTH CAROLINA AT ASHEVILLE

Skills

  • Customer relationship management
  • Cross-functional collaboration
  • Risk management and compliance
  • Interpersonal communication
  • Coaching and development
  • Adaptability
  • Conscientiousness
  • Employee engagement
  • Business development
  • Effective communication
  • Strategic planning

Certification

Notary Public

Timeline

Branch Manager, Vice President

Wells Fargo
2023.08 - Current

Branch Operations Associate Manager

Wells Fargo
2022.09 - 2023.08

Associate Personal Banker

Wells Fargo
2021.07 - 2022.09

Assistant Manager

Talbots
2019.01 - 2021.01

Senior Team Leader

Target
2018.01 - 2019.01

Master of Business Administration -

FAYETTEVILLE STATE UNIVERSITY

B.S. - Management

UNIVERSITY OF NORTH CAROLINA AT ASHEVILLE
Jeremy Buckner