Jeremy Bullard
Marietta,GA
Summary
Experienced Manager with a wide breadth of customer service and sales knowledge. Motivated by individual and group goals, and able to establish milestones and assess progress across a sales team. Passionate about providing remarkable service and educating customers, as well as loving the outdoors.
Overview
12
12
years of professional experience
Work History
Office Manager
Carter Nicholson State Farm Agency
08.2018 - 02.2023
- Advised clients regarding all aspects of the insurance process, from quoting through claims resolution.
- Ensured clients received an excellent experience, and provided resolutions for conflicts including billing and claims.
- Scheduled and conducted policy reviews and provided coverage recommendations for personal and commercial-lines clients, leading to increased sales.
- Established and serviced new lines of business, and processed changes, for personal insurance and commercial clients.
- Created, trialed, and adapted sales tactics and word tracks for sales associates across all lines of business.
- Established and utilized new word tracks and sales reports aimed at business owners, specifically in regards to workers compensation and creating benefits programs for employees.
- Onboarded new sales associates and interns and provided computer systems and sales training.
Account Representative
Carter Nicholson State Farm Agency
02.2017 - 08.2018
- Marketed State Farm lines of coverage to potential and existing clients and completed the application process.
- Assisted in establishing a standardized on-boarding process for all new clients.
- Maintained relationships with clients and provided solutions to questions and concerns.
- Demonstrated excellent client management and product knowledge and was promoted to Office Manager.
Sales Associate and Visual Merchandiser
Belk's Department Store
11.2010 - 10.2014
- Managed men's shoe department, including stocking, PoS, and product displays.
- Unloaded and unpacked merchandise from morning delivery trucks, including tagging and load-outs for display.
- Assisted customers and other departments as needs arose.
Education
BBA - Risk Management And Insurance
The University of Georgia
Athens, GA12.2016
Skills
- Extensive experience with camping and hiking
- Wide range of outdoor product knowledge
- Experience with handling Sensitive Personal Information
- Interpersonal Communication and Conflict Resolution
- Proficient in computer systems including SalesForce, Microsoft 365 suite, and PoS systems
- Office Administration and Operations
Timeline
Office Manager
Carter Nicholson State Farm Agency
08.2018 - 02.2023
Account Representative
Carter Nicholson State Farm Agency
02.2017 - 08.2018
Sales Associate and Visual Merchandiser
Belk's Department Store
11.2010 - 10.2014
BBA - Risk Management And Insurance
The University of Georgia
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