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Jeremy Chapman
Bridgewater,MA
Summary
Proven expertise in hospitality and accommodation, demonstrated through various roles at Harry's Bar and Grille, enhancing guest relations and optimizing workflow. Excellent in team collaboration and multitasking, significantly improving business standards and efficiency. Mastery in communication and task prioritization stands out, ensuring a seamless experience for both customers and coworkers.
Overview
2
2
years of professional experience
Work History
Host/Busser
Harry's Bar and Grille
08.2022 - 08.2024
- Led customers to appropriate tables to accommodate for both customer and server demands
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Assisted bartenders with tasks to make sure it functions efficiently
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Restaurant Expediter
Harry's Bar and Grille
05.2024 - Current
- Trained new expeditors and food runners according to company policies and standards.
- Monitor food orders from servers and ensure that orders leave the kitchen efficiently and up to restaurant standard.
- Prepare and bag takeout for both phone and online orders making sure the order is 100% correct and complete.
- Assisted servers with running orders to tables if able to do so.
Education
High School Diploma -
Bridgewater-Raynham RHS
Bridgewater, MA05-2024
Skills
- Hospitality and accommodation
- Guest relations
- Strong interpersonal skills
- Task prioritization
- Multitasking proficiency
- Customer service
- Team collaboration
- Workflow optimization
- Exceptional communication
Interests
Timeline
Restaurant Expediter
Harry's Bar and Grille
05.2024 - Current
Host/Busser
Harry's Bar and Grille
08.2022 - 08.2024
High School Diploma -
Bridgewater-Raynham RHS
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