Jeremy Charles
Parkland,FL
Summary
Hardworking account manager with several years of experience working directly with clients to service accounts. Expert at communication and applying targeted salesmanship techniques to achieve sales goals. Successful at increasing revenue with new accounts while maintaining relationships with existing ones.
Overview
6
6
years of professional experience
Work History
Account Manager
DEXimaging
Weston, FL
11.2022 - Current
- Utilized CRM systems to track account activities and maintain accurate records.
- Renewed existing accounts by building relationships with clients.
- Created comprehensive reports on account performance and presented them to senior management.
- Provided training and guidance to new Account Managers.
- Developed comprehensive proposals to meet specific client needs and objectives.
- Conducted regular account reviews to assess client satisfaction and service quality.
Account Executive
Riteway Auto Transport
Coral Springs, FL
04.2022 - 11.2022
- Developed tailored transportation solutions for diverse customer needs.
- Coordinated logistics and scheduling for efficient vehicle transport operations.
- Built strong relationships with clients to enhance customer satisfaction and retention.
- Negotiated contracts with clients to ensure profitable outcomes for the company.
Loan Consultant
Nationwide Loans
Pompano Beach, FL
06.2021 - 03.2022
- Evaluated client financial situations to recommend suitable loan products.
- Collaborated with underwriting team to assess loan eligibility and risks.
- Educated clients on mortgage options and lending policies.
- Guided clients through loan application processes and requirements.
Intern
Charles Medical Group
Boca Raton, FL
12.2020 - 05.2021
- Supported patient communication by answering inquiries and providing information.
- Coordinated scheduling for patient appointments and follow-up visits.
- Maintained accurate records of all activities performed throughout internship period.
- Prepared reports summarizing project progress and results for management review.
- Helped maintain applicant tracking systems and recruiting metrics.
Processing Assistant
Dana F. Charles Law Firm P.A.
Boca Raton, FL
04.2020 - 11.2020
- Coordinated communication between clients and legal staff effectively.
- Streamlined office processes to improve administrative workflows consistently.
- Identified areas of improvement within existing processes and implemented changes accordingly.
Education
Bachelor of Science - Event Management
UNIVERSITY OF CENTRAL FLORIDA
Orlando, FL08-2026
Skills
- Client relationship management
- Project management
- Customer service
- Event planning
- Scheduling coordination
- Order processing
- Sales development
- Sales negotiations
- Database management
- Employee mentoring
- Lead development
- New account creation
- Client acquisition
- Goal setting
- Lead prospecting
- CRM software
- Hospitality and accommodation
- Account strategy development
- Account management
Timeline
Account Manager
DEXimaging
11.2022 - Current
Account Executive
Riteway Auto Transport
04.2022 - 11.2022
Loan Consultant
Nationwide Loans
06.2021 - 03.2022
Intern
Charles Medical Group
12.2020 - 05.2021
Processing Assistant
Dana F. Charles Law Firm P.A.
04.2020 - 11.2020
Bachelor of Science - Event Management
UNIVERSITY OF CENTRAL FLORIDA