Summary
Overview
Work History
Education
Skills
Timeline
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Jeremy Conley

Summary

Customer-focused individual with successful track record of driving sales, improving customer satisfaction and creating efficient operations. Creative problem solver and experienced negotiator with firm grasp of latest trends in industry. Organized and dependable candidate successful at managing multiple priorities with a positive attitude.

Overview

13
13
years of professional experience

Work History

EBay Seller

Sales Associates
01.2018 - 12.2022
  • Conducted retail arbitrage to build inventory for resale via online platforms.
  • Processed and tracked orders and shipments to verify accurate and on-time delivery of products.
  • Monitored and evaluated sales performance to make informed decisions and improve results.
  • Created clear, precise and properly detailed product and service information on company website.

TECHNICIAN HELPER

Systel Telecom
01.2019 - 06.2019
  • Maintained compliance with regulatory standards and safety requirements.
  • Organized work to meet demanding production goals.
  • Applied critical thinking and research to address complex issues.
  • Addressed routine equipment maintenance according to established schedule.
  • Setting up POS for various business
  • Setting up phone systems for residential or commerical business

Waiter

Grottos
11.2016 - 01.2018
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Maintained customer satisfaction by clarifying questions about orders and specialty items.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Bussed tables during busy periods to assist staff and quickly turn over tables.

Technician

Green Technology Solutions
12.2014 - 03.2016
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Maintained quality assurance and customer satisfaction objectives.
  • Inspected equipment to identify areas of wear or causes of malfunctions.
  • Observed equipment operation to diagnose and troubleshoot reported issues.
  • Applied critical thinking and research to address complex issues via phone
  • Testing various electronics (Phones, Tablets, Desktops, Laptops, Monitors, etc) and configuring them for end user use
  • . Helping and assisting customers via phone, online chat, or email with purchase orders or troubleshooting computers and various electronics

Warehouse Associate

IKEA
05.2014 - 08.2014
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Worked safely around moving machinery.
  • Assembled orders and packed items for shipment, conveying orders to shipping personnel
  • Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
  • Performed inventory control, such as counting, and stocking merchandise.
  • Inspected incoming and outgoing shipments to verify accuracy and prevent errors.

Waiter

Black Eye Pea
07.2009 - 01.2014
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Maintained customer satisfaction by clarifying questions about orders and specialty items.
  • Bussed tables during busy periods to assist staff and quickly turn over tables.
  • Trained new servers on restaurant policies and procedures.

Education

High School Diploma -

Waltrip
Houston, TX
05.2008

Skills

  • Professional Relationships
  • Inventory Control Processes
  • Marketing Strategy Implementation
  • Several years of troubleshooting and building residential and commercial computers
  • Experienced in word processing software programs
  • Stock Management
  • POS Systems Expertise
  • System Implementation
  • Customer Service

Timeline

TECHNICIAN HELPER

Systel Telecom
01.2019 - 06.2019

EBay Seller

Sales Associates
01.2018 - 12.2022

Waiter

Grottos
11.2016 - 01.2018

Technician

Green Technology Solutions
12.2014 - 03.2016

Warehouse Associate

IKEA
05.2014 - 08.2014

Waiter

Black Eye Pea
07.2009 - 01.2014

High School Diploma -

Waltrip

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Jeremy Conley