Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Jeremy Contardi

Columbus,OH

Summary

Motivated brand protection professional with 5 years of anti-counterfeiting experience. Thorough experience in different fields of brand protection and IP enforcement such as academic, e-commerce, and brand owners.

Overview

6
6
years of professional experience

Work History

Brand Protection Investigator

Abercrombie & Fitch
01.2024 - Current
  • Documented findings and prepared detailed reports.
  • Collected, analyzed and interpreted information, documentation, and physical evidence associated with investigations.
  • Utilized pre-text identity to make test purchases from e-commerce platforms to verify for authenticity.
  • Identified counterfeit products on e-commerce platforms by identifying trademarks, copyright, and patents.
  • Conducted OSINT to gather pertinent information for cases and background checks.
  • Provided multiple trainings across the US to local, state, and federal law enforcement in identifying counterfeit goods and where to find them.

Brand Protection Analyst

Wish
09.2021 - 09.2023
  • Conducted intellectual property investigations to over 4,000 merchants for authenticity while leading the monthly reviews of up to 500,000 product listings, mitigating legal risk from IP owners.
  • Managed and led multiple projects within the Brand Protection and outsourced team, which consisted of 200 people focused on reviewing multiple brands' trademarks, copyrights, and patents.
  • Supported the QA team by improving the Root-Cause Analysis tool, which helped improve internal policy in identifying bad merchants and preventing short-term injunction risks from over 500 brands. This also resulted in a decreased AHT of moderators by 10%.
  • Improved the visualization of the team's data using Superset/Tahoe, Excel, and Tableau Dashboards of policy violation metrics that improved the policies for Key Accounts merchants.
  • Contributed to Wish's Annual Brand Protection Report, providing data analysis and key takeaways of Wish's Anti-Counterfeiting efforts

Undergraduate Researcher

A-CAPP
05.2020 - 09.2021
  • Conducted counterfeit research on the dark web (TOR) for illicit pharmaceutical drugs
  • Presented research findings to brand protection professionals and Michigan State University faculty.
  • Analyzed data from a variety of counterfeit sites, utilizing data to create complex spreadsheets and contribute to multiple scholarly journals.

Investigative Intern

Social Security Administration - OIG
08.2019 - 12.2019
  • Managed day-to-day operations of assigned complex investigative projects regarding fraud, waste, and abuse.
  • Conducted case analysis to gather factual information from sources such as LexisNexis.
  • Synthesized relevant case information into detailed written reports.
  • Requested subpoenas from financial institutions, government agencies, and businesses.
  • Collaborated with different law enforcement agencies to gather evidence for investigations.
  • Handled sensitive information, including subject interviews, while maintaining confidentiality.
  • Used multiple forensic tools, including digital forensics, to acquire evidence in investigations.
  • Provided case law legal training to Federal Agents from the Detroit Field Office involving cases relevant to the SSA-OIG.

Education

Bachelor of Arts - Criminal Justice

Michigan State University
East Lansing, MI
12-2021

Skills

  • Writing
  • Communication
  • Microsoft Office
  • Adaptable
  • Case Management
  • Anti-Counterfeiting
  • Data Analysis
  • OSINT
  • Test-Purchasing
  • Investigations

Accomplishments

  • Recipient of the Wish Star Award in June 2023 for excellent implementation of an AI project. .

Timeline

Brand Protection Investigator

Abercrombie & Fitch
01.2024 - Current

Brand Protection Analyst

Wish
09.2021 - 09.2023

Undergraduate Researcher

A-CAPP
05.2020 - 09.2021

Investigative Intern

Social Security Administration - OIG
08.2019 - 12.2019

Bachelor of Arts - Criminal Justice

Michigan State University
Jeremy Contardi