Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jeremy Crain

fort worth,TX

Summary

Dedicated Field Service Technician with proven expertise in troubleshooting and repair. Strong mechanical aptitude and a commitment to preventive maintenance ensure optimal equipment performance.

Overview

11
11
years of professional experience

Work History

Field Service Technician

Ntime Fleet Services
Farmers Branch, TX
07.2025 - 07.2026
  • Implemented process improvements that increased efficiency in service delivery workflows.
  • Developed customer relationships through effective communication and timely service resolutions.
  • Responded quickly to emergency maintenance requests for timely on-call support.
  • Reviewed technical documentation to complete equipment maintenance and repair.
  • Operated hand tools and power equipment according to company safety procedures.
  • Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
  • Followed safety procedures to avoid injuries in the field.

Field Service Technician

Crown Lift Trucks
Northlake, TX
04.2020 - 07.2025
  • Diagnosed and repaired mechanical issues in forklifts to ensure optimal performance.
  • Conducted routine maintenance checks, enhancing equipment reliability and safety standards.
  • Collaborated with warehouse teams to streamline service requests and minimize downtime.
  • Trained junior technicians on troubleshooting techniques and best practices for equipment maintenance.
  • Maintained a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.

Shop Technician

Kia Motors
Hurst, TX
01.2016 - 04.2020
  • Conducted routine maintenance on vehicles, enhancing reliability and safety for customers.
  • Operated diagnostic tools to identify vehicle issues and ensure optimal performance.
  • Assisted in the assembly of automotive components, adhering to quality control standards.
  • Collaborated with team members to streamline workflows and improve service efficiency.
  • Trained new technicians on equipment usage and safety protocols to enhance operational consistency.

Education

High School Diploma -

Lake Worth High School
Lake Worth, TX

Skills

  • Preventive Maintenance
  • Troubleshooting
  • Field repairs
  • Client relations
  • Power tools operation
  • Problem-solving
  • Customer service
  • Customer training
  • Teamwork
  • Professional demeanor
  • Positive attitude

Timeline

Field Service Technician

Ntime Fleet Services
07.2025 - 07.2026

Field Service Technician

Crown Lift Trucks
04.2020 - 07.2025

Shop Technician

Kia Motors
01.2016 - 04.2020

High School Diploma -

Lake Worth High School