Jeremy Crump
Omaha,NE
Summary
Innovative Relationship Manager with a track record of fostering long-term relationships. Focused on developing strategic business opportunities by delivering exemplary service to each client's individual needs. Skilled in teamwork and collaboration, consistently enhancing client satisfaction and team success.
Overview
10
10
years of professional experience
Work History
Relationship Manager
Bellevue University
Bellevue, NE
02.2019 - Current
- Built and maintained relationships with new and existing partner schools while providing a high level of expertise.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Developed customized solutions in response to unique client needs, fostering long-term partnerships.
- Increased transfer rate at partner schools by 20%
- Consistently exceeded quarterly goals by cultivating a strong network of professional contacts and referrals.
- Collaborated with cross-functional teams to develop and implement strategic initiatives for business growth.
TRiO Academic Advisor
Iowa Western Community College
Council Bluffs, IA
10.2016 - 02.2019
- Managed caseloads effectively, prioritizing tasks based on urgency and importance while maintaining high-quality service delivery.
- Provided support and guidance to students experiencing academic and personal troubles.
- Developed strong relationships with students, providing mentorship and fostering personal growth.
- Improved retention rates each semester by providing personalized guidance to students at various stages of their academic journey.
- Utilized data-driven decision-making processes to identify trends in student success factors and adjust advising strategies accordingly.
Insurance and Financial Services Producer
State Farm
Omaha, NE
04.2014 - 03.2016
- Built strong relationships with clients through consistent communication and excellent customer service.
- Expanded client base by actively prospecting for new business opportunities and generating referrals.
- Managed and expanded book of business by 33%.
- Educated clients on insurance policies and procedures.
- Worked closely with other team members to optimize sales strategies and achieve regional goals.
Education
Bachelor of Science - Business Administration - Management
Peru State College
Peru, NE05.2014
Skills
- Relationship Building and Management
- Rapport Building
- Data Analytics
- Expert Multitasking
- Teamwork and Collaboration
- Attention to Detail
Affiliations
- Omega Psi Phi Fraternity, Inc.
Timeline
Relationship Manager
Bellevue University
02.2019 - Current
TRiO Academic Advisor
Iowa Western Community College
10.2016 - 02.2019
Insurance and Financial Services Producer
State Farm
04.2014 - 03.2016
Bachelor of Science - Business Administration - Management
Peru State College