Jeremy Curtis
Customer Service Specialist
Williamsburg,VA
Summary
Excellent customer service skills from assisting customers as an Assistant Floor Coordinator at the Human Society. Strong communication skills and ability to work independently in a remote environment.
20+ years of construction experience with expertise in historic renovation, painting, powerwashing, and home renovation.Detail-oriented, organized, and proactive problem solver.
Overview
16
16
years of professional experience
4
4
years of post-secondary education
Work History
Construction Lead
Williamsburg Hammerworks
Williamsburg, Virginia
03.2017 - Current
- Managed construction projects including historic renovation, painting, powerwashing, and home renovation
- Supervised and coordinated teams, ensuring smooth operations and client satisfaction
- Collaborated with clients, architects, and subcontractors to interpret project specifications and address concerns
- Monitored inventory levels, equipment, and supplies to avoid delays
- Implemented and enforced safety regulations and procedures.
Assistant Floor Coordinator
Human Society
Williamsburg, Virginia
05.2011 - 03.2017
- Provided exceptional customer service, answering inquiries, resolving issues, and assisting with adoptions
- Coordinated and supervised daily operations, managed volunteer schedules, and trained new volunteers
- Maintained accurate records and conducted public education sessions on animal care
- Collaborated with cross-functional teams to ensure efficient customer service.
Co-Lead
Godwind Painting and Powerwashing
Toano, Virginia
06.2007 - 05.2014
- Led historic renovation, painting, powerwashing, and home renovation projects
- Coordinated and supervised teams, ensuring timely completion of projects
- Prepared surfaces, conducted repairs, and applied finishes to restore historical properties
- Collaborated with clients, architects, and subcontractors to interpret project specifications
- Conducted site inspections and addressed issues for project success.
Education
High School Diploma -
Peninsula Marine Institute
Hampton, VA 09.1995 - 04.1999
Skills
Historic renovationundefined
Timeline
Construction Lead
Williamsburg Hammerworks
03.2017 - Current
Assistant Floor Coordinator
Human Society
05.2011 - 03.2017
Co-Lead
Godwind Painting and Powerwashing
06.2007 - 05.2014
High School Diploma -
Peninsula Marine Institute
09.1995 - 04.1999
Similar Profiles
Oscar PinedoOscar Pinedo
Carpenter at Contemporary HammerworksCarpenter at Contemporary Hammerworks
Carolyn Taylor LPNCarolyn Taylor LPN
Licensed Practical Nurse at Williamsburg LandingLicensed Practical Nurse at Williamsburg Landing
Taryn BrunsonTaryn Brunson
Volunteer at Williamsburg County School DistrictVolunteer at Williamsburg County School District
Krystle ShermanKrystle Sherman
Kids Ministry Director at GracePointe ChurchKids Ministry Director at GracePointe Church
Vashti SmithVashti Smith
Remote Customer Service Representative On Call at LiveOpsRemote Customer Service Representative On Call at LiveOps