Summary
Overview
Work History
Skills
Timeline
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Jeremy Davies

New Windsor,NY

Summary

Quality-focused U.S. Marine Corps veteran with over 9 years of experience as a Field Service Engineer specializing in Microbiology, Hematology, and PCR systems. Demonstrated expertise in repairs, installations, and troubleshooting to ensure seamless operations. Committed to delivering optimum service, prioritizing customer satisfaction, maintaining accurate inventory records, and ensuring proper documentation. Skilled in investigating and resolving discrepancies to consistently provide efficient, courteous, and professional repair services.

Overview

19
19
years of professional experience

Work History

Field Service Engineer

Cepheid
08.2020 - Current
  • Performed onsite installation, modification and maintenance of systems and equipment.
  • Examined faulty equipment, interpreted reports and analyzed customer complaints to diagnose equipment malfunction.
  • Disassembled and reassembled complex machinery to repair or replace worn or malfunctioning components.
  • Established strong relationships with customers through clear communication and consistent follow-up on outstanding issues.

Field Service Engineer

Beckman Coulter / Danaher
08.2016 - 08.2020
  • Provided technical support to install, troubleshoot, repair and maintain diagnostic equipment
  • Inspected equipment and processes to reduce maintenance-related downtime and mitigate equipment failures on over 10 product lines
  • Scheduled service calls based on customer location and urgency of need

Powerplant Mechanic / KC-130T Flight Mechanic

United States Marine Corps, DOD, Stewart Air National Guard Base, ANGB
02.2006 - 04.2016
  • Performed periodic maintenance, interval inspections, and troubleshooting on over 15 aircraft propeller, engine, hydraulic, and fuel systems
  • Performed Pre/Post flight inspections and flew as Crewman to maintain aircraft as mission required

Electrical Production Technician

Precision Flow Technologies
03.2009 - 01.2011
  • Used electronic schematics to Install electrical conduit and wiring for power, controls and lighting, and troubleshooting
  • Installed, repaired and tested circuit breaker panels and electronic systems for VEECO LED wafer production tools.

Skills

  • Works well in team environment
  • Excellent interpersonal skills for customer interaction
  • Read and follow Schematic diagrams
  • Equipment installation and repair
  • FDA compliant Documentation
  • Electrical industry knowledge

Timeline

Field Service Engineer

Cepheid
08.2020 - Current

Field Service Engineer

Beckman Coulter / Danaher
08.2016 - 08.2020

Electrical Production Technician

Precision Flow Technologies
03.2009 - 01.2011

Powerplant Mechanic / KC-130T Flight Mechanic

United States Marine Corps, DOD, Stewart Air National Guard Base, ANGB
02.2006 - 04.2016

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Jeremy Davies