Experienced with business management, ensuring efficient operations and growth. Utilizes strategic planning and financial acumen to drive success. Knowledge of team leadership and customer relationship management to deliver consistent results.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Business Owner/Operator
In Route LLC
11.2022 - Current
Established strong customer relationships through excellent communication and attentive service.
Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
Truck Driver
NFI Transportation
03.2020 - 11.2022
Operated with safety and skill to avoid accidents and delays.
Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
Maintained daily, legible DOT log book and submitted corresponding documents.
Inspected trucks for malfunctions and reported vehicles to management for corrective action.
Automotive Technician
Vamos Auto
10.2018 - 02.2020
Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
Assistant Manager
A D Tire and Chassis
08.2015 - 10.2018
Supervised day-to-day operations to meet performance, quality and service expectations.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Developed strong working relationships with staff, fostering a positive work environment.
Improved customer satisfaction by addressing and resolving complaints promptly.
Education
Associate of Applied Science - Automotive Engineering
Eastfield College
Mesquite, TX
GED -
Terrell High School
Terrell, TX
05-2004
Skills
Small Business Management
Effective Sales Techniques
Team Leadership
Detail-Oriented Approach
Work Planning and Prioritization
Employee training
Issue resolution
Strong work ethic
Self-motivation and discipline
Safe driving practices
Customer service
Attention to detail
Certification
Commercial Driver's License (CDL) - Tx Department of Motor Vehicles.
ASE Certified Master Automobile Technician (ASE Master Tech) - National Institute for Automotive Service Excellence.
Timeline
Business Owner/Operator
In Route LLC
11.2022 - Current
Truck Driver
NFI Transportation
03.2020 - 11.2022
Automotive Technician
Vamos Auto
10.2018 - 02.2020
Assistant Manager
A D Tire and Chassis
08.2015 - 10.2018
Associate of Applied Science - Automotive Engineering
Eastfield College
GED -
Terrell High School
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