Enthusiastic Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience while working in a team environment.
Overview
20
20
years of professional experience
Work History
Bartender
O'maddy's Bar & Grill
03.2022 - 10.2023
Served high customer volumes during shifts Day/Night, special events and weekends.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Kept bar presentable and well-stocked to meet customer needs.
Followed alcohol awareness procedures for preventing excessive guest intoxication.
Sales Manager
Stanley Black & Decker
06.2008 - 06.2023
Handled customer relations issues, enabling quick resolution, and client satisfaction.
Resolved customer issues quickly to close deals and boost client satisfaction.
Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
Closed lucrative sales deals using strong negotiation and persuasion skills.
Established and cultivated solid business relationships with new or existing customers.
Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience.
Bartender
Devenney's II Irish Pub
10.2003 - 04.2006
Served high customer volumes during nights and weekends for local University students and patrons.
Followed alcohol awareness procedures for preventing excessive guest intoxication as well Verified drinking age requirements
Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
Assistant Bar Manager
Urban Flats
03.2004 - 12.2005
Adhered to state laws regarding alcoholic beverage services and customer regulations.
Consulted with managers to organize special events and promotions.
Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks, and customer-focused events.
Bartender Shift Manager at Bullet Bar, The Other Bar, The Mill Wheel Tavern, Johnnys Bar and Grill, Moonlight Bay MarinaBartender Shift Manager at Bullet Bar, The Other Bar, The Mill Wheel Tavern, Johnnys Bar and Grill, Moonlight Bay Marina
Bar and restaurant supervisor at Rockpool Bar And Grill 2 HATS #8 Best Grill In The WorldBar and restaurant supervisor at Rockpool Bar And Grill 2 HATS #8 Best Grill In The World