Jeremy Doherty
Gansevoort,NY
Summary
Efficient Server known for productivity and ability to complete tasks swiftly. Specialize in customer service, time management, and conflict resolution, ensuring smooth dining experiences. Excel in communication, adaptability, and teamwork, leveraging these skills to meet diverse customer needs and maintain high satisfaction levels.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Seasonal Package Delivery Assistant
UPS
Ballston Spa, NY
12.2021 - 01.2022
- Assisted with loading and unloading product from trucks.
- Provided courteous customer service to customers when delivering goods.
- Received instructions from supervisor about daily assignments.
- Delivered packages to customers in a timely manner according to established schedules.
- Planned routes and obtained customer signatures on receipts.
Host
The Wine Bar
Saratoga Springs, NY
06.2022 - 12.2024
- Assigned patrons to suitable tables according to server rotation.
- Assisted staff by serving food and beverages or bussing tables.
- Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Took reservations over phone and in person.
- Answered telephone to provide dining information and take reservations.
- Distributed menus to guests, led to tables and gave initial information about service staff or specials.
- Notified server after seating parties in section to facilitate prompt service.
- Greeted incoming guests to escort to assigned dining area and present menus.
- Assisted other departments when needed such as bussing tables or delivering food orders.
- Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
Food Runner
The Wine Bar
Saratoga Springs, NY
06.2022 - 12.2024
- Supported the kitchen staff by restocking supplies and preparing ingredients during peak times.
- Removed dishes and glasses from tables for cleaning.
- Delivered food to guests in a timely manner while following safety protocols.
- Seamlessly adapted to changes in menu or kitchen procedures to maintain service efficiency.
- Efficiently delivered food orders from kitchen to tables, ensuring timely service.
- Maintained supplies such as napkins, silverware, glassware and plates throughout shift.
- Ensured that all orders were correct before leaving the kitchen area.
- Helped in training new food runners, sharing best practices and operational knowledge.
Server
The Wine Bar
Saratoga Springs, NY
06.2022 - 12.2024
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Stocked service areas with supplies during slow periods.
- Presented menus and answered questions regarding items.
- Served food and beverages to patrons and confirmed complete orders.
- Informed customers of daily specials and signature menu items.
- Operated POS terminals to input orders, split bills and calculate totals.
Education
Associate of Arts - General Studies
Adirondack Community College
Queensbury, NY05-2025
Skills
- Table resetting
- Hostess support
- Daily specials memorization
- High volume dining
- Food sales and promotion
- Point of sale (POS) system operations
- Suggestive selling
- Exceptional customer service
Accomplishments
- Honor Roll
- National Honors Society (HS)
Certification
- Tip Certified via New York State Liquor Authority as of 09/24
References
References available upon request.
Timeline
Host
The Wine Bar
06.2022 - 12.2024
Food Runner
The Wine Bar
06.2022 - 12.2024
Server
The Wine Bar
06.2022 - 12.2024
Seasonal Package Delivery Assistant
UPS
12.2021 - 01.2022
Associate of Arts - General Studies
Adirondack Community College