Jeremy Dowse
Salt Lake City,UT
Summary
Diligent Product Manager offering 6 years of success in product roadmap development, market research and data analysis. Highly skilled in identifying opportunities to maximize revenue. Driven and strategic with a proven history of superior market penetration and product launch.
Overview
11
11
years of professional experience
Work History
Product Manager
TravelPass Group
South Jordan, UT
12.2023 - 06.2026
- Built a custom, high-availability CRM using React that streamlined daily workflows for 1,300+ agents, reducing manual data entry by 22%.
- Spearheaded the development of an automated sales processing engine, leveraging AI and our custom CRM to reduce manual processing time by 16% and accelerate the sales cycle.
- Architected a centralized internal analytics and reporting suite using React, delivering real-time data insights that directly contributed to a 4% increase in overall revenue.
- Contributed technical enhancements for the company’s flagship websites, optimizing performance by 12% and improving UX to drive a 4% increase in customer conversion rates.
- Connected seamless integrations with multiple third-party APIs (including Genesys, Cover Genius, Expedia, Brain Tree, Viator and Google Analytics) unifying the sales tech stack and reducing customer friction.
Senior Construction Manager
Trump Construction
Centerville, UT
03.2023 - 12.2023
- Researched and compared multiple software companies to select the best fit for optimizing business of 30+ employees
- Worked with developers to automate systems to alleviate overhead and streamline employee/subcontractor workflow
- Engaged with clients to design million dollar remodels and new home construction projects
- Collaborated with contractors, architects, engineers, and public agencies to complete projects within timeline limitations and budget constraints
Product Manager
Clearlink
Salt Lake City
02.2020 - 03.2023
- Led the development and implementation of SMS communication through our chat program
- Worked closely with developers to build and implement tracking of critical chat/SMS data- leading to identifying issues quicker and increased sales
- Implemented remarketing SMS campaigns improving customer contact and increasing sales
- Collaborated with sales, marketing, and support teams to launch products on time and within budget.
Director of Chat
Clearlink
Salt Lake City, UT
01.2017 - 02.2020
- Managed a diverse Chat program that spanned multiple brands and continents.
- Personally trained and developed a team of over 30 agents and managers
- Worked with marketing and developers to and grow multiple internal chat sales programs
- Launched two new brands on Chat from the ground up
Operations Manager
Clearlink / SLC
01.2015 - 01.2017
- Ran all operational and data science for Vivint and ADT sales teams
- Built and maintained all statistical data
- Designed and executed companywide $100,000+ incentive programs
Education
BS - Behavioral Science
Utah Valley University
2017
Bachelor of Science - Kinesiology And Exercise Science
Utah Valley University
2016
Skills
- Business Planning
- Stakeholder Relations
- Product Development
- Roadmap Development
- Client Meetings
- Negotiation
Timeline
Product Manager
TravelPass Group
12.2023 - 06.2026
Senior Construction Manager
Trump Construction
03.2023 - 12.2023
Product Manager
Clearlink
02.2020 - 03.2023
Director of Chat
Clearlink
01.2017 - 02.2020
Operations Manager
Clearlink / SLC
01.2015 - 01.2017
BS - Behavioral Science
Utah Valley University
Bachelor of Science - Kinesiology And Exercise Science
Utah Valley University