Jeremy Espinoza
Alamosa,CO
Summary
As customer service professional, brings valuable experience in addressing and resolving customer issues effectively. Known for strong focus on team collaboration and achieving positive outcomes. Reliable and adaptable with excellent communication and problem-solving skills.
Overview
11
11
years of professional experience
Work History
Delivery Driver
Dominos Pizza Inc.
01.2024 - 03.2025
- Delivered pizzas to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Customer Service Representative
Family Dollar
09.2021 - 07.2023
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
- Increased efficiency and performance by monitoring team member productivity and providing feedback.
- Trained new Customer Service Representatives on company policies, procedures, and best practices.
- Closed and Opened store.
Commercial Laundry Attendant
Weiss Dry Cleaners
06.2018 - 04.2019
- Maximized machine capacity utilization by effectively sorting items according to size, weight, color, fabric type, and cleaning requirements.
- Conducted regular maintenance on laundry equipment, prolonging its lifespan and improving overall efficiency.
- Trained new staff members in laundry procedures, ensuring consistent service quality across the team.
- Maintained a safe work environment, adhering to industry guidelines and regulations for chemical usage and equipment operation.
- Set up wash and dry cycles with appropriate settings such as spin speed, temperature, and cleaning agents.
Auto Detailer
L&M Auto Sales
03.2014 - 02.2018
- Washed cars and trucks daily for auto dealership.
- Enhanced customer satisfaction by providing thorough interior and exterior detailing services.
- Maintained a clean and organized workspace, ensuring optimal workflow and safety standards.
- Cleaned upholstery, rugs and other surfaces by using cleaning agents, applicators and cleaning devices.
- Oil Changes, Brake Changes, As well as car audio installation.
Education
High School Diploma -
Denver West High School
Denver, CO05-2007
Skills
- Positive attitude
- Customer service
- Teamwork and collaboration
- Dependable and reliable
- Problem-solving
- Time management skills
- Clean driving record
- Critical thinking
Timeline
Delivery Driver
Dominos Pizza Inc.
01.2024 - 03.2025
Customer Service Representative
Family Dollar
09.2021 - 07.2023
Commercial Laundry Attendant
Weiss Dry Cleaners
06.2018 - 04.2019
Auto Detailer
L&M Auto Sales
03.2014 - 02.2018
High School Diploma -
Denver West High School
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