Jeremy Feliciano
North Bergen,NJ
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Highly-motivated with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Lead Concierge
Maverick Concierge
Fort Lee , NJ
05.2022 - Current
- Experienced concierge with a proven track record of delivering exceptional guest services in high-end establishments
- Adept at managing guest requests, reservations, and providing detailed local information
- Strong interpersonal and organizational skills, ensuring a seamless and memorable guest experience.
- Trained new employees on policies, procedures, and customer service expectations.
- Provided customer service to guests and responded to inquiries in a timely manner.
- Built and maintained productive relationships with employees.
- Handled mail and package deliveries, keeping items secure.
- Greeted clients and provided personalized support to meet unique needs and promote brand loyalty.
Porter
Nrpgroup
Irvington , NJ
10.2022 - 01.2024
- Maintained clean and tidy appearance in reception, waiting areas and hallways.
- Moved furniture and other heavy objects as needed throughout the facility.
- Performed basic maintenance and cleaning.
- Inspected equipment for proper functioning and reported any issues to management.
- Removed trash from all rooms and placed garbage and recycling receptacles in approved areas for trash pickup.
- Cleared snow, leaves, trash and debris from steps, walkways and areas around building entrances and exits, maintaining cleanliness and appearance of premises.
- Addressed minor maintenance issues, reporting more serious conditions to supervisors for attention from maintenance technicians.
Driver
Cliffside park imaging and diagnostic
Cliffside Park , NJ
11.2019 - 03.2022
- Driving patients from their house to their MRI appointments, delivering any important letters and mail
- Maintained vehicle.
Education
High school diploma -
Greater Bergen community action
06.2017
High school diploma -
NORTH BERGEN HIGHSCHOOL
04.2016
Skills
- Driving (5 years)
- Delivery Driver Experience
- Customer service (8 years)
- Guest Services (2 years)
- Training and Mentoring
- Guest Relations
- Safety and Security Procedures
Certification
Commercial Driver's License (CDL), Class A, 10/01/21, NJ, P (Passenger vehicles)
Additional Information
Independent, Hardworking, Reliable, Respectful, Positive attitude, Motivated individual
Languages
English
Timeline
Porter
Nrpgroup
10.2022 - 01.2024
Lead Concierge
Maverick Concierge
05.2022 - Current
Driver
Cliffside park imaging and diagnostic
11.2019 - 03.2022
High school diploma -
Greater Bergen community action
High school diploma -
NORTH BERGEN HIGHSCHOOL
Commercial Driver's License (CDL), Class A, 10/01/21, NJ, P (Passenger vehicles)
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