Jeremy Fix
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
10
10
years of professional experience
Work History
Lottery Attendant
Philamy, Inc.
Shirley's Gaming
02.2021 - 11.2023
- Contributed to increased store revenue through effective cross-selling of other products during lottery interactions.
- Adhered to strict security protocols for sensitive data handling and cash management in compliance with state regulations.
- Handled high volume of customers efficiently during peak hours, minimizing wait times and maximizing sales opportunities.
Sales and Delivery Associate
Lowes Home Improvement
South Charleston, WV
03.2017 - 01.2021
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Enhanced delivery efficiency by optimizing route planning and time management.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Expedited deliveries to meet customer deadlines and requirements.
Journeyman Electrician
Monarch Electric
Dunbar, WV
04.2014 - 02.2017
- Examined electrical units for loose connections and broken insulation.
- Demonstrated exceptional problem-solving skills in diagnosing complex electrical malfunctions and implementing effective solutions.
- Prevented breakdown of systems by routinely inspecting and replacing old wiring and cleaning circuits.
- Improved electrical system efficiency by conducting thorough inspections and identifying areas for repair or replacement.
Education
High School Diploma -
South Charleston High School
South Charleston, WV06.2000
Business Administration
West Virginia University
Morgantown, WV06.2003
Journeyman Electrician License -
Ben Franklin Career & Technical Education Center
Dunbar, WV06.2015
Skills
- Cash handling proficiency
- Preventive Maintenance
- Payout Monitoring
- Circuit Repair
- Electrical Repairs
- Exceptional customer service
- Sales Strategies
Timeline
Lottery Attendant
Philamy, Inc.
02.2021 - 11.2023
Sales and Delivery Associate
Lowes Home Improvement
03.2017 - 01.2021
Journeyman Electrician
Monarch Electric
04.2014 - 02.2017
High School Diploma -
South Charleston High School
Business Administration
West Virginia University
Journeyman Electrician License -
Ben Franklin Career & Technical Education Center