Summary
Overview
Work History
Education
Skills
Custom
Accomplishments
Timeline
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Nichole Cloutier

Portland,OR

Summary

Skilled Lottery Attendant with experience in managing lottery machines and ticket sales. Demonstrated ability to provide exceptional customer service, resolve issues promptly, and maintain accurate records of transactions. Strong interpersonal skills and capacity for multitasking have resulted in increased customer satisfaction and operational efficiency in previous roles.

Overview

3
3
years of professional experience

Work History

Lottery Attendant

Dotty's Deli
King City (Floated All Locations), Oregon
04.2019 - 10.2019
  • Attended regular training sessions conducted by state representatives regarding changes in laws or regulations governing lotteries in the area.
  • Conducted random audits of scratch off tickets to ensure accuracy of inventory levels.
  • Coordinated with vendors for delivery of new products and restocking existing ones.
  • Performed daily balancing of cash drawers after each shift.

Server (Graveyard)

Shari's Cafe and Pies
Beaverton, Oregon
06.2017 - 11.2017
  • Greeted guests and provided menus.
  • Provided excellent customer service to ensure satisfaction.
  • Ensured that all health codes and sanitation guidelines were followed during meal preparation, plating, storage, and serving of food items.
  • Prepared drinks according to standard recipes.
  • Took orders from customers accurately and in a timely manner.
  • Assisted with opening and closing duties, including setting up the restaurant for business and cleaning after closing time.
  • Demonstrated knowledge of menu items by answering questions regarding ingredients, preparation methods, and special requests from guests.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Followed health safety guidelines when preparing and serving food products.

Server\Hostess

I-Hop
Hillsboro, Oregon
11.2016 - 02.2017
  • Greeted guests and provided menus.
  • Provided excellent customer service to ensure satisfaction.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Prepared drinks according to standard recipes.
  • Took orders from customers accurately and in a timely manner.
  • Checked food before serving it to customers.
  • Delivered food orders promptly and courteously.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Accurately recorded orders on cash register and point-of-sale system.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies..
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
  • Handled money transactions accurately while following company procedures for handling cash payments.

Education

GED -

N.W. Regional E.S.D.
Hillsboro, OR
06-1999

Skills

  • Interpersonal abilities
  • Preventive Maintenance
  • Interpersonal Communication
  • Attention to Detail
  • Documentation And Reporting
  • Customer complaint handling
  • Adaptability and Flexibility
  • Problem-solving aptitude
  • Multitasking ability
  • Cash Handling

Custom

  • I have a Love & a gift with animals. Mostly horses & livestock growing up. Currently though I have a Chiweinie that has completely won my heart with whomw I spend all of my personal time with.

Accomplishments

  • While working as the Graveyard Team Lead at Jack In The Box one night a gentlemen came through the drive through. He sounded both angry & very sad. Because there were no other cars pulling up behind him I allowed him to stay there & I listened to him for a while letting him vent. When he left that evening he left a little bit more light hearted and had a smile on his face. I had no idea he was goiing toi call my district managers and speak of what I did , but he did . The next night I came in for my shift the manager was there and hand delivered an award and thanked me.

Timeline

Lottery Attendant

Dotty's Deli
04.2019 - 10.2019

Server (Graveyard)

Shari's Cafe and Pies
06.2017 - 11.2017

Server\Hostess

I-Hop
11.2016 - 02.2017

GED -

N.W. Regional E.S.D.

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Nichole Cloutier