Jeremy Gallardo
Whiting
Summary
Driven and solution-focused IT specialist with 4–5 years of hands-on experience in network administration, cybersecurity implementation, technical support, and scripting/programming. Proven track record in managing IT projects, improving system efficiency, and resolving complex technical issues. Passionate about leveraging technology to deliver practical, secure, and scalable solutions.
Overview
4
4
years of professional experience
1
1
Certification
Work History
IT Specialist
Solid Platforms
Portage
10.2023 - Current
- As an IT Specialist at Solid Platforms, I provided technical support, resolved system issues, and implemented effective solutions to optimize performance and user experience.
- This full-time position allowed me to contribute to the efficiency, stability, and growth of both Solid Platforms and its employees.
- Some Key Responsibilities include Systems Administration, Network Management, Network Security, Data Management and Backup, Training and Documentation, and Project Management.
- At Solid Platforms IT is the first response to all tech problems for both administrative employees and field workers.
IT Specialist
Asurion LLC
Chicago
12.2021 - 02.2023
- As an IT Specialist at Asurion, I provided technical support, resolved system issues, and implemented effective solutions to optimize performance and user experience.
- This full-time position allowed me to contribute to the efficiency, security, and effectiveness of Asurion's technology environment.
- Some Key Responsibilities include Systems Administration, Network Management, and Data Backup and Recovery.
- Monitored and maintained network infrastructure, including switches, routers, firewalls, and wireless access points.
- Implemented and maintained comprehensive data backup and recovery procedures to safeguard critical information and ensure business continuity.
Education
Bachelor of Science - Computer Science
Purdue University
12.2023
Bachelor of Mathematics - Mathematics
Purdue University
12.2023
Skills
- VmWare
- Cloud computing/servers
- Systems administration
- Network management
- Firewall administration
- Project management
- Microsoft Endpoint Administration
- Intune
- Troubleshooting
- Automation engineering
- Azure
- Power BI
- Python
- SQL
- Java
- Endpoint support
Certification
- CompTIA A+
- CompTIA ITF+
- CompTIA Network+
- CompTIA Security+
- CCNA
- Azure Admin Associate
- Microsoft 365 Administrator Expert
- Microsoft Endpoint Administrator
MDT + PXE Deployment Automation
Designed and deployed an automated OS installation system using MDT and PXE boot. Configured firewall rules to allow deployment traffic, and customized Customsettings.ini and Bootstrap.ini for role-based task sequences. Included automatic software provisioning based on employee profiles.
Apple Business Manager + Intune Integration
Set up Apple Business Manager (ABM) and integrated it with Microsoft Intune and Lookout for zero-touch iOS deployment. Enabled centralized monitoring, phishing protection, network access control, and device lockdown. Managed and created custom deployment profiles and iCloud accounts with automated setup, monitoring, and app deployment.
AI-Integrated System Administration Tool
Developed a custom AI assistant integrated with Active Directory, Azure, shared network drives, Sage databases, IT ticketing system, and Microsoft admin portal. Implemented security controls and role-based access to automate data retrieval, task execution, and Copilot-assisted workflows across departments.
Timeline
IT Specialist
Solid Platforms
10.2023 - Current
IT Specialist
Asurion LLC
12.2021 - 02.2023
Bachelor of Science - Computer Science
Purdue University
Bachelor of Mathematics - Mathematics
Purdue University
Similar Profiles
Trevor UnderwoodTrevor Underwood
Scaffold Builder at Solid PlatformsScaffold Builder at Solid Platforms
Zachary ThompsonZachary Thompson
Journeyman Carpenter/ Foreman/ General Foreman at Solid PlatformsJourneyman Carpenter/ Foreman/ General Foreman at Solid Platforms
Ethan GravesEthan Graves
Union Carpenter at Solid PlatformsUnion Carpenter at Solid Platforms
Kelsey KormanKelsey Korman
Cake Decorator at Jewel OscoCake Decorator at Jewel Osco
Shane JohnsonShane Johnson
Shift Leader / Front Desk Lead at Gravity VaultShift Leader / Front Desk Lead at Gravity Vault