Innovative Sales Development Leader with 20 years of experience building sales teams and perpetuating brand image. Collaborative leader in sales development with creativity in client acquisition tactics and revenue generation. Established data analysis professional making numbers-driven operational decisions.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Head of Sales and Marketing
Holy City Heating & Air, LLC
Charleston, SC
08.2023 - 02.2024
Establish Company KPIs to meet and exceed budgeted targets
Educating prospective customers on the superior quality products/services
Developed a competitive marketing plan with various conduits ranging from TV, Print, Billboard, Social Media, Radio and Digital
Supporting team members and peers to achieve KPIs.
Developed and executed comprehensive sales plans for consistent growth in market share and profitability.
Fostered a culture of continuous improvement within the department by regularly assessing performance metrics, providing constructive feedback, and motivating staff members to excel in their roles.
Implemented CRM systems to enhance customer data management, enabling more effective targeting of sales efforts.
Director of Sales Business Services
Comcast Business
Charleston, SC
02.2020 - 08.2023
Drive sales of the Comcast portfolio of products including Data, Advanced Voice, and Comcast Business Mobile
Emphasis on strategic plan initiatives, high-impact deliverables, pricing, market development, contract procurement, and customer retention
Lead high-level engagement initiatives for the Coastal Markets of the Big South Region
Provide leadership for 3 managers, and 23 sales representatives.
Achieved regional sales targets through effective territory management and relationship building with key clients.
Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
Senior Sales Manager
Comcast Business
Manassas, VA
01.2017 - 02.2020
Successfully Leading Mid Markets Advanced Solutions Sales Team spanning Central Beltway Markets in new product launches
Top producing Sales team with overall increased revenue growth and Advanced Products Sales
Converged Cable Sales Team to Telecom Sales Consultants by transforming competitive strategy into a winning strategy using Solution Selling practices
Recognized, developed and promoted 4 top performing Account Executives to various opportunities within the business.
Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
Forecasted sales and established processes to achieve sales objectives and related metrics.
Senior Business Account Executive / Hospitality
Comcast Business
Manassas, VA
10.2012 - 12.2016
Manage the growth of Hospitality business through acquisition and retention of accounts incorporating applicable service offerings to achieve revenue objectives
Determine potential customers and negotiate agreements for CATV, Managed WiFi, High Speed Internet, and Telephone via a Fiber or Coaxial application using POTS, PRI or VoIP service
Successful negotiation of New / Winback agreements
Renewal of Hospitality agreements
Actively prospect for new clients in the Hospitality Vertical
Active participation in relevant trade organizations related to Hospitality Industry
Maintain organized and efficient contract and potential contract information, including agreement files and associated salesforce CRM.
National Account Manager
Cogent Communications
Herndon, VA
09.2011 - 09.2012
Identified new business opportunities within national and regional territories
Consultative relationships with C level executives, IT Directors and Network Operations Managers
Organized and executed follow up meetings to discuss solutions for current and future IP connectivity projects
Generated proposals for sales based on clients needs
Created new opportunities in a 'hunter's role' by phone prospecting, email, and cold calling
Managed an active account base of over 100 through Siebel while prospecting daily
Work directly with Fortune 500 CEOs, CTOs, IT Directors and Network Operations Managers on current and future connectivity
Recommended services within the product set that would maximize productivity for each individual business and their situation
Generated $500k+ in customer billable' in first 9 months.
Director of Sales & Marketing
GCOMM
Visalia, CA
12.2009 - 08.2011
Owned and Managed Local CLEAR internet retail stores providing coverage to the Central Valley market
Responsible for recruiting, training, motivating and developing all sales teams, focusing on B2B and B2C thru new products and sales strategies
Recruited, trained, and motivated staff of 10-12 reps for two separate stores in different markets
Designed sales quotas and compensation plans focused on revenue growth
Networked thru local events
Averaged 75 new activations per month thru various channels
Ranked in the top 5 dealers in the western region out of 30+ dealers.
General Manager
Kings Kraft Mechanical Inc.
06.2005 - 12.2009
Managed regional H.V.A.C Service Company in the Central Valley
Focused on providing service and installation to residential and commercial properties
Responsible for company growth of 5 team members to over 27 that operated in three different departments
Developed outside sales teams focused on B2B and B2C, implementing standardized procedures that supported and contributed to increase in annual revenue from $580k to $1.8 million, over a 3 year period
Established roles and responsibilities that clearly defined tasks and improved overall organization and productivity
Implemented several marketing plans spanning direct mail, public events, foot canvassing and in person sales
Established private label line of equipment for the residential market
Developed commercial and residential service plans providing 100% coverage and satisfaction.
Food and Beverage Manager
Hilton Garden Inn Jacksonville JTB/Deerwood Park
11.2004 - 06.2005
Managed all food and beverage operations at a 119 room business class hotel
Lead operations of the restaurant, nighttime guest bar, hotel guest pantry, banquet, meeting spaces and kitchen
Responsible for sales, expenses and profit goals as outlined in the food and beverage department operating plans/budgets, while promoting the company goals of customer service and satisfaction, team work, reporting requirements and financial performance
Provided daily, weekly, monthly reports and other reports as required
Scheduled staff for hotel restaurant and banquet services
Ensured that each guest received consistent services and products
Maintained a close liaison with the sales department to ensure maximum profitability.