Jeremy Greeley
San Antonio,TX
Summary
Detail-oriented healthcare professional with extensive experience in managing daily operations, overseeing staff, coordinating workflow tasking, and optimizing patient care to ensure it aligns with healthcare regulations and policies. Adept in data analysis, medical terminology, human anatomy and physiology, and analysis of electronic health records to enhance informed decision-making processes and data entry while supporting quality improvement taskings. Experienced in interpersonal skills, emotional intelligence, and committed to fostering a cohesive environment for both patients and coworkers, while maintaining the highest patient care and organizational standards. Trained in budget management and resource allocation to ensure the highest standards of patient care.
Overview
21
21
years of professional experience
Work History
Quality Assurance Specialist
QTC Leidos
San Antonio, TX
10.2025 - Current
- Reviewed production processes and product specifications to establish quality and reliability criteria through establish guidelines.
- Conducted quality assurance checks of medical reports to maintain high standards of service.
- Tracked quality assurance metrics and liaised with internal teams.
INDEPENDENT DUTY MEDICAL TECHNICIAN INSTRUCTOR
United States Air Force, USAF
11.2018 - 01.2025
- Developed and implemented comprehensive training platforms to enhance skills and medical knowledge for students.
- Created customized educational content based on the assessed needs of the program to ensure that identified learning objectives and career development goals were met.
- Created a positive learning environment that encouraged student engagement through active participation.
- Evaluated the program's effectiveness through feedback and assessments to ensure appropriate adjustments were made to improve learning objectives and outcomes.
- Worked with program leadership to align training initiatives with organizational goals, to ensure continuous professional development for all team members.
INDEPENDENT DUTY MEDICAL TECHNICIAN
United States Air Force, USAF
02.2012 - 11.2018
- Performed patient service duties by communicating directly with patients, answering questions, and assisting with concerns.
- Monitored inventory levels of supplies, equipment, and reagents used, and placed orders for replacements.
- Continuously improved skills through ongoing education and professional development courses.
- Advocated for patient safety by reporting any discrepancies or concerns in test results to clinicians, ensuring immediate attention to potential health issues.
- Increased diagnostic accuracy by calibrating and maintaining sophisticated medical equipment.
- Measured patient vital signs, such as blood pressure, pulse rate, and temperature, to record information on patients' charts.
- Handled sensitive patient information with confidentiality while upholding HIPAA regulations at all times.
- Maintained patient records and reports to enable tracking history, and provide accurate and up-to-date information for physicians and other medical staff.
- Conducted blood draws and other specimen collections, contributing to timely and accurate diagnostic outcomes.
- Participated in continuing education to remain current with advancements in medical technology and techniques.
- Performed routine maintenance on medical equipment, ensuring the reliability and accuracy of test results.
- Updated patient records accurately and efficiently, ensuring proper documentation and communication between healthcare professionals.
- Facilitated cross-training opportunities among colleagues to promote skill diversification, and increased capacity for handling diverse caseloads.
- Interacted with patients and families while demonstrating high standards of performance, teamwork, and compassion.
- Facilitated patient understanding and comfort during procedures, enhancing patient experience and satisfaction.
- Implemented infection control practices in handling specimens and equipment to provide protection and comply with health and safety protocols.
Education
Master of Science - Public Health - Epidemiology
Benedictine University
Online04-2028
Bachelor of Arts - Healthcare Administration
University of Arizona Global Campus
Online02-2024
Associate of Applied Science - Instructor of Technology And Military Science
Community College of The Air Force
Montgomery, AL05-2019
Associate of Applied Science - Practical Nursing Technology
Community College of The Air Force
Montgomery, AL04-2016
Skills
- Problem-solving skills
- Human anatomy and physiology
- Healthcare management
- Workflow improvement
- Data interpretation
- Quality assurance initiatives
- Effective verbal communication
- Collaborative team member
- Customer support
- Medical data entry
- Cost management
- Regulatory compliance oversight
- Electronic health record maintenance
- Microsoft Office
- Professional writing skills
TECHNICAL PROFICIENCIES
- Software: Microsoft Office, Adobe Acrobat, Composite HealthCare System (CHCS), Armed Forces Health Longitudinal Technology Application (AHLTA), Military Health System's (MHS) Genesis
- Operating Systems: Microsoft Windows
Timeline
Quality Assurance Specialist
QTC Leidos
10.2025 - Current
INDEPENDENT DUTY MEDICAL TECHNICIAN INSTRUCTOR
United States Air Force, USAF
11.2018 - 01.2025
INDEPENDENT DUTY MEDICAL TECHNICIAN
United States Air Force, USAF
02.2012 - 11.2018
Master of Science - Public Health - Epidemiology
Benedictine University
Bachelor of Arts - Healthcare Administration
University of Arizona Global Campus
Associate of Applied Science - Instructor of Technology And Military Science
Community College of The Air Force
Associate of Applied Science - Practical Nursing Technology
Community College of The Air Force