Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic

Jeremy Hamilton

Alameda,CA

Summary

Dependable and organized HR and administrative support professional with over three years of experience in administrative coordination, document management, and detailed recordkeeping in a fast-paced public agency setting. Known for taking initiative and keeping teams aligned to support efficiency in day-to-day functions. Brings a proven ability to collaborate effectively, meet regulatory requirements and deadlines, and improve workflows for smooth operations.

Overview

4
4
years of professional experience
2
2
Certifications

Work History

HR Analyst

AC Transit
04.2022 - 07.2025
  • Handled documentation and administrative processes related to employee absences, medical paperwork, and compliance tracking.
  • Conducted interviews for internal records and OSHA reporting.
  • Maintained databases in Excel, PeopleSoft, and SharePoint to support audits and record retention.
  • Managed all aspects of the Agency’s COVID Hotline, including case assessment, reviewing documentation such as test results and doctor’s notes, explaining CDC guidelines and California Supplemental Paid Sick Leave (SPSL) eligibility, verifying SPSL forms, coordinating return-to-work procedures with internal teams, training peers on Hotline protocols, and performing contact tracing to help prevent outbreaks at the organization.
  • Responded to state agency requests regarding State Disability and Paid Family Leave; calculated employee pay using timesheet and benefits data; supported audits by organizing files, investigating payroll records across sources for accuracy, and reviewing workers’ compensation claims in the vendor portal to prevent overpayments.
  • Edited and mailed a high volume of outbound letters, improving clarity while completing projects under tight deadlines; recognized with department awards for quality and productivity.
  • Led file-management projects (digitization/offsite archiving); built systems to ensure document integrity.
  • Compiled and analyzed data using formulas and pivot tables; created charts and graphs.
  • Contract via AppleOne

Clinical Office Assistant

Robert Half Medical
06.2021 - 01.2022
  • Managed referral follow-ups with specialists and verified insurance authorization; assisted patients with scheduling appointments and communicated details clearly, often with translators when needed.
  • Researched and resolved problematic referrals; provided prompt, courteous phone support to patients, medical facilities, and internal staff.
  • Assisted with daily operations of the COVID Vaccination Clinic, including station setup, staff training on check-in/out procedures, documentation of vaccinations, and keeping staff informed of CDC guidelines and updates.
  • Temp

Education

B.A. - Political Science, Rhetoric & Communication

University of California, Davis

Skills

Highly proficient in Excel, Word, Outlook, PeopleSoft, SharePoint

Certification

Excel From Beginner to Advanced — Udemy, Inc. (Online)

Interests

  • Health and nutrition
  • High-Intensity Interval Training
  • Swimming
  • Team Sports

Timeline

HR Analyst

AC Transit
04.2022 - 07.2025

Clinical Office Assistant

Robert Half Medical
06.2021 - 01.2022

Excel From Beginner to Advanced — Udemy, Inc. (Online)

02-2021

Medical Transcription — CareerStep (Online)

05-2007

B.A. - Political Science, Rhetoric & Communication

University of California, Davis

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