Ja'Lyric Hammond
Lancaster,SC
Summary
Professional with a strong background in social services. Skilled in effective communication, problem-solving, and adapting to dynamic environments. Known for reliability, teamwork, and achieving tangible results. Possesses relevant technical skills and disciplined approach, consistently aligning with organizational goals.
Overview
6
6
years of professional experience
Work History
Internship Student in Jump Start Program
HOPE In Lancaster
06.2025 - Current
- Conducted research on best practices for nonprofit operations, enhancing organizational efficiency and service delivery.
- Supported administrative tasks, ensuring timely communication and documentation for various initiatives within the organization.
- Developed professional skills through hands-on experiences, including time management and effective communication.
- Gained practical experience in various aspects of the field, applying academic knowledge to real-world situations.
- Conducted research to identify resources and services beneficial to clients' needs.
Customer Service Clerk
Harris Teeter
09.2021 - Current
- Assisted customers with inquiries and product selections, enhancing overall shopping experience.
- Resolved customer complaints effectively, maintaining high satisfaction levels and loyalty.
- Collaborated with team members to streamline daily operations and improve workflow efficiency.
- Trained new staff on customer service protocols and store policies, fostering a supportive environment.
- Contributed to a positive work environment through effective communication and teamwork among colleagues.
- Built strong relationships with customers, fostering trust and loyalty through exceptional service.
Internship Student in Special Victim's Unit
Lancaster County Sheriff's Office
08.2023 - 12.2023
- Assisted in daily operations of law enforcement activities, ensuring adherence to departmental protocols.
- Utilized various law enforcement databases for data entry and information retrieval tasks.
- Received positive feedback from supervisors, reflecting a strong commitment to personal growth and development throughout the internship program.
- Delivered high-quality work consistently, demonstrating strong work ethic and dedication to the internship program.
- Assisted colleagues in their tasks when needed, fostering a supportive work environment.
Cashier
Wendy's
01.2020 - 09.2021
- Maintained cleanliness and organization of work area to enhance customer experience.
- Processed customer transactions efficiently using point-of-sale systems.
- Greeted customers entering store and responded promptly to customer needs.
Education
Master of Social Work -
Winthrop University
Rock Hill, SC05-2027
Bachelor of Arts - Liberal Studies
University of South Carolina
Columbia, South Carolina, SC04-2024
Skills
- Fast learner
- Multitasking and organization
- Active listening
- Verbal and written communication
Timeline
Internship Student in Jump Start Program
HOPE In Lancaster
06.2025 - Current
Internship Student in Special Victim's Unit
Lancaster County Sheriff's Office
08.2023 - 12.2023
Customer Service Clerk
Harris Teeter
09.2021 - Current
Cashier
Wendy's
01.2020 - 09.2021
Master of Social Work -
Winthrop University
Bachelor of Arts - Liberal Studies
University of South Carolina