Results-driven professional with expertise in budget planning and cost control. Skilled in team collaboration and proactive problem-solving, dedicated to delivering tailored solutions that meet client needs and enhance project outcomes. Excellent customer service based skills.
Overview
17
17
years of professional experience
Work History
Construction Project Manager
Coleman Custom Construction
01.2025 - 05.2026
Managed project timelines and budgets to ensure adherence to client specifications.
Coordinated subcontractor activities to maintain workflow efficiency on job sites.
Collaborated with clients to identify needs and deliver tailored construction solutions.
Monitored project progress, adjusting plans as necessary to meet deadlines and objectives.
Conducted regular site inspections to ensure quality control and adherence to standards.
Directed day-to-day operational aspects of project and scope and monitored progress of construction activities.
Kept sites compliant with OSHA, state, and local regulations to prevent unnecessary risks.
Established successful relationships with clients.
Sales Representative
CPI Security Systems Inc.
10.2019 - 02.2025
Developed and maintained strong client relationships to enhance customer satisfaction and loyalty.
Conducted product demonstrations, effectively showcasing benefits and features to prospective clients.
Collaborated with marketing team to create targeted campaigns, increasing lead generation efforts.
Utilized CRM software to track sales activities and manage customer interactions efficiently.
Trained and mentored junior sales representatives, fostering a collaborative team atmosphere.
Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
Generated additional sales opportunities with upselling and cross-selling techniques.
Expanded customer base through cold calling, networking, and relationship building.
Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
Utilized CRM software to manage client information, track leads, and monitor sales progress.
Accounts Manager
Carolina Creations Landscapes Inc.
06.2009 - 08.2019
Managed client accounts, ensuring timely service delivery and customer satisfaction.
Coordinated project schedules and resources to optimize workflow across teams.
Led negotiations with vendors, securing favorable terms and reducing operational costs.
Established quality control measures, improving service consistency and client trust levels.
Maintained comprehensive client records within CRM systems, ensuring accurate tracking of interactions and facilitating effective follow-up activities.
Maximized revenue through strategic upselling of products or services to existing clients.
Conducted regular account reviews with clients, providing valuable insights into performance metrics and recommending actions for improvement.
Set and achieved company defined sales goals.
Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.