JEREMY HARRISON
NAVARRE,FL
Summary
Experienced Cyber Systems Technician with a strong background in IT applications, network management, and telecommunications. Demonstrates a solid foundation in critical thinking and client support, leveraging expertise in Layer 2 & 3 network devices, tactical radio and SATCOM equipment to improve operational efficiency and drive results. Proficient in technology, troubleshooting, and data analysis, consistently contributing to project success. Committed to fostering collaborative environments and developing innovative solutions, dedicated to aligning with organizational goals and facilitating future growth.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Cyber Systems Support Technician
United States Air Force
10.2023 - Current
- Information System Security Officer (ISSO) overseeing network activities, managing user privileges, and ensuring secure communications at the enterprise level
- Provide technical and network support for customers to meet organizational milestones efficiently and effectively using ServiceNow and JIRA for over 50 personnel
- Configure and administer network devices, Linux servers, PC software, VoIP's and printers to ensure organizational mission efficiency and success
- Utilize VLAN's, servers, and Cisco Layer 2 & 3 devices to disseminate tactical weather data in deployed environments for 3 multi-organization training and testing exercises
- Drive test and development initiatives for the integration of Air Force and Army-wide weather data systems and software, leading to successful integration of more than 9 functional products
- Maintain fixed and deployed RADAR antennas and systems, providing real-time weather data and communication capabilities for Air Force assets across 2 installations
Expeditionary Communications Technician
United States Air Force
09.2019 - 10.2023
- Troubleshooted and configured tactical networking and satellite devices in deployed environments for 5 installation-wide training exercises
- Managed organization Communications Security (COMSEC) program, safeguarding sensitive information and cryptographic systems, leading to 90% program improvement
- Maintained SATCOM radio and fiber optic networks, enabling theater wide airborne communication for the highest levels of military leadership and executive branch of government
- Led expeditionary communications (XCOMM) teams in joint military tactical exercises to provide secure communication and data transfer for aircraft and strategic planning across 4 military installations
- Oversaw server management in classified environments and coordinated major software upgrades for enterprise level systems
- Provided hands-on technical support for network and equipment issues, aiding over 20 organizations across the DoD in their mission accomplishment at the installation
Education
BACHELOR OF SCIENCE - NETWORK OPERATIONS AND SECURITY
Western Governors University
Salt Lake City, UT01.2026
ASSOCIATE OF SCIENCE - ELECTRONIC SYSTEMS TECHNOLOGY
Community College of The Air Force
Montgomery, AL11-2024
Skills
- Network administration
- System maintenance
- Network troubleshooting
- Technical support
- Database administration
- Software configuration
- Incident management
- Server management
- Wireless networking
- Virtualization technologies
- Project management
- Security protocols
- Linux administration
- Hardware installation
Clearance
TS/SCI
Certification
- CompTIA Security+
- CompTIA A+
- Lean Six Sigma – Green Belt Level 2
- Scrum Alliance – Scrum Master
Timeline
Cyber Systems Support Technician
United States Air Force
10.2023 - Current
Expeditionary Communications Technician
United States Air Force
09.2019 - 10.2023
BACHELOR OF SCIENCE - NETWORK OPERATIONS AND SECURITY
Western Governors University
ASSOCIATE OF SCIENCE - ELECTRONIC SYSTEMS TECHNOLOGY
Community College of The Air Force
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