Jeremy Hatcher
Crestview,FL
Summary
Highly-motivated sales professional with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Experience leveraging product knowledge and customer relationship management to achieve sales targets within assigned territory. Experienced at building my sales pipeline, generating leads, and closing. Highly responsive to customer needs with history of building lasting professional relationships.
Overview
18
18
years of professional experience
Work History
Class A CDL Delivery Driver
Performance Food Group, PFG
Hickory, NC
06.2022 - Current
- Obtained signatures needed to complete and process paperwork.
- Communicated with dispatchers regarding delivery schedules, pickup and delivery locations, traffic delays, equipment problems, or other relevant information.
- Reported any incidents or accidents involving oneself or others while on duty to management immediately.
- Inspected vehicles for mechanical and safety issues.
- Obeyed traffic laws and follow established traffic and transportation procedures.
- Provided courteous service to customers upon delivery of goods.
- Adhered to company policies and procedures, as well as federal, state, and local regulations governing the safe operation of a motor vehicle.
- Inspected trucks and trailers before and after trips and completed basic maintenance for optimal performance.
Area Manager
Performance Foodservice
Raleigh, NC
01.2020 - Current
- Identified business opportunities by analyzing consumer trends within local markets.
- Developed strategies for increasing sales and customer satisfaction.
- Investigated customer complaints promptly, identified root causes and implemented corrective actions.
- Maintained an up-to-date knowledge of industry trends and competition activities.
- Accounts Payable
- Established strong relationships with customers and vendors.
- Promoted positive customer service experiences by promptly resolving conflicts.
Territory Manager
US Foods
Raleigh, NC
09.2016 - 03.2020
- Resolved customer complaints promptly and professionally.
- Developed and implemented strategies to increase sales in assigned territory.
- Established relationships with key customers in the area.
- Monitored competitor activities in the region to ensure competitive advantage.
- Analyzed sales data to identify trends and opportunities for growth.
- Analyzed competitors' activities to adjust sales strategies accordingly.
- Analyzed territory to identify new customer opportunities.
- Conducted cold calls to offer services to potential customers.
Class A CDL Delivery Driver
US Foods
Raleigh, NC
03.2012 - 09.2016
- Adhered to company policies and procedures, as well as federal, state, and local regulations governing the safe operation of a motor vehicle.
- Loaded and unloaded freight at customer delivery sites in a timely manner.
- Verified accuracy of invoices against delivered products.
- Communicated with dispatchers regarding delivery schedules, pickup and delivery locations, traffic delays, equipment problems, or other relevant information.
- Performed pre-trip inspections on trucks before each shift began.
- Provided courteous service to customers upon delivery of goods.
Transportation Supervisor
Pate Dawson Company
Goldsboro, NC
09.2010 - 03.2012
- Handled personnel hiring, performance evaluations and disciplinary actions.
- Worked with providers such as freight carriers to resolve delivery problems and make schedule adjustments.
- Collaborated with other departments within the organization to ensure smooth coordination between teams.
- Provided training on safety protocols and proper handling procedures for loading and unloading cargo.
- Achieved and maintained compliance with DOT standards through accurate maintenance of driver, permit, and equipment records.
- Managed maintenance and repair actions for team equipment and vehicles.
- Verified that drivers maintained required professional competences, licenses and safety knowledge.
- Served as point of contact for customers and staff by applying customer service and interpersonal skills.
Class A CDL Delivery Driver
Roma Foods
Durham, NC
05.2006 - 09.2010
- Adhered to company policies and procedures, as well as federal, state, and local regulations governing the safe operation of a motor vehicle.
- Loaded and unloaded freight at customer delivery sites in a timely manner.
- Verified accuracy of invoices against delivered products.
- Communicated with dispatchers regarding delivery schedules, pickup and delivery locations, traffic delays, equipment problems, or other relevant information.
- Performed pre-trip inspections on trucks before each shift began.
- Provided courteous service to customers upon delivery of goods.
Education
High School Diploma -
Wake Technical Community College
Raleigh, NC10-2008
Skills
- Account development
- Territory Management
- Customer Acquisition
- Interpersonal Skills
- Professionalism
- Opening and closing procedures
- Decision-Making
- Task Prioritization
- Professional Demeanor
- Time Management
- Food safety and sanitation
- Goal Setting
- Processing payments
- Relationship Building
- Team Collaboration
- Problem-Solving
- Order Processing
- Effective Communication
- Reliability
- Active Listening
Affiliations
- Award for most new accounts opened as a first year TM at US Foods.
- Love working out and staying physically fit
- Fishing, hunting and anything outdoors being on the water
- Love spending time with my family and active in my church.
References
References available upon request.
Timeline
Class A CDL Delivery Driver
Performance Food Group, PFG
06.2022 - Current
Area Manager
Performance Foodservice
01.2020 - Current
Territory Manager
US Foods
09.2016 - 03.2020
Class A CDL Delivery Driver
US Foods
03.2012 - 09.2016
Transportation Supervisor
Pate Dawson Company
09.2010 - 03.2012
Class A CDL Delivery Driver
Roma Foods
05.2006 - 09.2010
High School Diploma -
Wake Technical Community College