Philip A. Williams
Suffolk
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals.
Overview
14
14
years of professional experience
Work History
Class A CDL Delivery Driver
Pepsi Beverages, CDL Geo Driver
02.2016 - Current
- Verified accuracy of all deliveries against order forms.
- 2016-2019 Cross trained in Large and Small format Sales successfully running every route in the Suffolk location on both the sales side as well as the delivery side.
- SmartR Experience in ordering
- Expedited deliveries to meet customer deadlines and requirements.
- Managed customer inquiries and complaints in polite and professional manner.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
1142
United States Marine Corps
07.2012 - 03.2017
- Marine Corps Engineer Equipment Electrical Systems Technician
- Certified Diesel Mechanic
- Maintained file room records, maintenance and inventory to Marine Corps standards.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked well in a team setting, providing support and guidance in leadership positions.
- Followed fire and electrical codes for safe and proper system installation.
- Used information in technical diagrams, schematics, and manuals to understand operations and make successful repairs.
Automotive Technician
Cofer Auto
05.2014 - 01.2016
- Perform automobile diagnostics, preventative maintenance, repairs and shop maintenance
- Administer Virginia state inspections ensuring vehicle compliance with all state regulations and standards.
- Maintained accurate records of time and materials required to perform repairs and service.
- Explained maintenance and repair needs to customers and offered advice on preventative maintenance.
- Coordinated with parts department to determine availability of necessary components.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
Courtesy clerk
Farm Fresh Supermarkets
06.2010 - 04.2012
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
- Maintained clean and tidy checkout area to optimize service delivery.
- Processed returns and refunds in accordance with store policies.
- Responded to customer calls and emails to answer questions about products and services.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
Education
Bachelor of Arts - Psychology
Virginia Wesleyan College
Norfolk, VA05.2025
Career Studies Certificate - Trucking
Tidewater Community College
Portsmouth, VA2015
Electronics Technology
United States Marine Corps Engineer School
Lejeune, NC2013
High School Diploma -
Isle of Wight Academy
Isle of Wight, VASkills
- Customer Service
- Large Format Sales Experience
- Small Format Sales Experience
- Reset Team Leader
- Delivery Driver Experience
- Product and service knowledge
- Account Management
- Pallet Jack Operation
- Customer Relationship Building
- Forklift Operation
- Complex Problem-Solving
Affiliations
- United States Marine Corps
Timeline
Class A CDL Delivery Driver
Pepsi Beverages, CDL Geo Driver
02.2016 - Current
Automotive Technician
Cofer Auto
05.2014 - 01.2016
1142
United States Marine Corps
07.2012 - 03.2017
Courtesy clerk
Farm Fresh Supermarkets
06.2010 - 04.2012
Bachelor of Arts - Psychology
Virginia Wesleyan College
Career Studies Certificate - Trucking
Tidewater Community College
Electronics Technology
United States Marine Corps Engineer School
High School Diploma -
Isle of Wight Academy
Similar Profiles
Jean Bernard CazeauJean Bernard Cazeau
Raymour and Flanigan at CDL truck driverRaymour and Flanigan at CDL truck driver
Ranvir SachdevaRanvir Sachdeva
Mccoy's Building Supply at Class A CDL DriverMccoy's Building Supply at Class A CDL Driver
Christina WilsonChristina Wilson
Little Axe Public School at Cdl bus driverLittle Axe Public School at Cdl bus driver