Summary
Overview
Work History
Education
Skills
Timeline
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Jeremy Havens

Jeremy Havens

Conneaut,OH

Summary

Dynamic Corrections Officer with proven expertise at Lake County Sheriff's Office in inmate supervision and emergency response. Skilled in de-escalation techniques and policy enforcement, successfully reduced altercations through consistent rule application. Recognized for integrity and effective communication, enhancing facility safety and fostering positive interactions among staff and inmates.

Professional with strong background in maintaining safety and security in correctional facilities. Proven ability to manage challenging situations with calm and assertive approach. Skilled in conflict resolution, surveillance, and enforcing regulations. Known for reliability, adaptability, and effective teamwork in high-pressure environments.

Corrections professional committed to high standards and achieving results. Extensive experience in maintaining security, managing inmate behavior, and ensuring regulatory compliance. Known for strong team collaboration and adaptability in dynamic settings. Excellent communication and problem-solving skills valued by employers.

Overview

25
25
years of professional experience

Work History

Corrections Officer

Lake County Sheriff's Office
06.2021 - 06.2025
  • Supervised inmate activities to maintain safety and security within facility.
  • Conducted regular inspections of facilities to identify potential hazards or violations.
  • Monitored inmate behavior, intervening as necessary to prevent conflicts or disturbances.
  • Prepared detailed reports on inmate incidents, ensuring accurate documentation for future reference.
  • Collaborated with law enforcement personnel during transport and court appearances for inmates.
  • Implemented emergency response procedures, enhancing overall safety protocols in facility operations.
  • Trained new officers on policies, procedures, and best practices to ensure compliance and effectiveness.
  • Enhanced facility safety by conducting thorough security checks and monitoring inmate activities.
  • Supervised inmates during all activities and transfers to monitor compliance and implement corrective actions.
  • Reduced inmate altercations by maintaining consistent enforcement of rules and regulations.
  • Supported successful emergency response efforts by participating in regular drills and training exercises.
  • Prevented contraband introduction through diligent cell searches and visitor screenings.
  • Conducted pat downs and strip searches of inmates and visitors to prevent contraband from entering facility.
  • Maintained safety and security of staff and public by applying defensive techniques and physical restraints.
  • Monitored radio transmissions between staff to respond immediately to directions and emergencies.
  • Effectively interacted with staff, offenders, visitors, and public to maintain security within facility.

Service Technician

Spectrum
08.2014 - 01.2021
  • Diagnosed and repaired equipment malfunctions efficiently, ensuring optimal performance.
  • Performed routine maintenance on various machinery to enhance longevity and reliability.
  • Collaborated with team members to streamline service processes, improving workflow efficiency.
  • Trained junior technicians on best practices for equipment handling and safety protocols.
  • Implemented preventive maintenance schedules, reducing downtime and service disruptions.
  • Assisted in troubleshooting complex technical issues, delivering timely solutions to clients.
  • Maintained accurate records of repairs and services performed to support operational transparency.
  • Developed strong customer relationships through effective communication and problem-solving skills.
  • Explained diagnostic findings to customers and outlined repair or service options.
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Inspected equipment to diagnose operational issues.

Manager

Furniture Towne
01.2000 - 02.2014
  • Oversaw inventory management, ensuring optimal stock levels and minimizing discrepancies.
  • Coordinated with suppliers to negotiate favorable terms, improving cost efficiency on product procurement.
  • Analyzed sales trends to drive merchandising strategies, boosting customer engagement and satisfaction.
  • Implemented quality assurance protocols to maintain high standards of customer service and product delivery.
  • Managed and motivated employees to be productive and engaged in work.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.

Education

High School Diploma -

Edgewood Sr. High
Ashtabula, OH
06-1996

Skills

  • Verbal communication
  • Security procedures
  • Emergency response
  • Inmate supervision
  • De-escalation techniques
  • Integrity and honesty
  • Policy enforcement
  • Restraint techniques
  • Surveillance
  • Patrol techniques
  • Criminal investigations
  • Facility security
  • Safety
  • Contraband seizure

Timeline

Corrections Officer

Lake County Sheriff's Office
06.2021 - 06.2025

Service Technician

Spectrum
08.2014 - 01.2021

Manager

Furniture Towne
01.2000 - 02.2014

High School Diploma -

Edgewood Sr. High