JEANA KELLER
JEFFERSON
Summary
Proficient Jailer, bringing advanced abilities in keeping jails operating efficiently. Coordinates services, inmate movements, and meals to comply fully with regulations and maintain proper conditions. Enters inmate information into systems and organizes booking actions. 6+-year career. Diligently monitors entrances and exits, screens visitors, and watches CCTV feeds for suspicious activities. Trained in emergency response and first aid. Organized and brought strengths in handling work independently and solving routine problems without oversight. Offers expertise in the ability to quickly learn new processes and use them.
Correctional Officer 2+-year history in corrections with a superior record of defusing high-pressure situations with sound judgment and successful conflict resolution skills. Monitors and manages inmate behavior with a focus on maintaining order and proactively addressing potential conflicts. Vigilant, and skillful at communicating with inmates to diffuse tense situations and resolving conflicts. Expertise in managing and monitoring offenders daily activities, overseeing the safe transport of offenders, and operating communication systems. I have a history of exercising sound judgment and reasoned thinking during crisis events. Develops strong rapport with prisoners and colleagues. Excellent command of detention center safety, security, and emergency management protocols.
Overview
17
17
years of professional experience
Work History
Corrections Officer
Department Of Corrections Iowa
Fort Dodge, IA
10.2021 - Current
- Enhanced facility safety by conducting thorough security checks and monitoring inmate activities.
- Reduced inmate altercations by maintaining consistent enforcement of rules and regulations.
- Prevented contraband introduction through diligent cell searches and visitor screenings.
- Promoted a positive environment for rehabilitation with effective communication and conflict resolution skills.
- Collaborated with fellow officers to maintain a secure and orderly environment within the correctional facility.
- Supported successful emergency response efforts by participating in regular drills and training exercises.
- Provided guidance for new staff members as part of an ongoing training program aimed at enhancing overall team performance.
- Effectively interacted with staff, offenders, visitors and public to maintain security within facility.
- Conducted pat downs and strip searches of inmates and visitors to prevent contraband from entering facility.
- Supervised inmates during all activities and transfers to monitor compliance and implement corrective actions.
- Monitored radio transmissions between staff to respond immediately to directions and emergencies.
- Routinely counted inmates and in response to potential security breaches.
- Inspected condition of locks, window bars, doors and gates to prevent prisoner escapes.
- Drove passenger vehicles and trucks to transport inmates to other institutions, courtrooms, hospitals and work sites.
JAILER
Greene County Sheriff's Department
12.2014 - Current
- Monitor inmates on video surveillance
- Monitor inmates and correct problems to maintain safety of staff, facility, and general public
- Work under limited supervision to make decisions about security and inmate control
- Distribute meals and condiments that are picked up from our place of contract for meals
- Scan incoming and outgoing mail, packages, and containers for security concerns such as drugs and other contraband
- Prepare inmates for introduction into population by issuing instructions, explaining rules, and directing to bed assignment
- Input new and updated inmate information into computer system and collect fingerprints via rolling in ink and placing on print cards
- Receive and book incoming inmates, including collecting belongings, conducting searches, and issuing clothing
- Conduct thorough searches of prisoners and cells to identify and remove contraband materials
- Handle the distribution of commissary purchases and other items to the incarcerated inmate
- Conduct headcounts to ensure each inmate is present
- Maintained records of inmates' identification and charges
- Follow the proper procedures at all times to protect both inmates and staff
- Identified and settled disputes between inmates to prevent the escalation into major problems
- Supervise inmates cleaning of cells and jail area
- Monitor visitations with inmates and visitors.
CERTIFIED NURSING ASSISTANT
Regency Park Rehab and Nursing Facility
11.2007 - 06.2015
- Responded immediately to calls from residents for assistance or treatment and alerted medical staff to emergency situations
- Monitored patient condition by recording vitals including blood pressure, respiration rates, and body temperature
- Helped residents with daily living tasks including feeding, dressing, bathing and personal hygiene
- Worked alongside dining room personnel to ensure that patients received the correct meals and that all residents were able to eat
- Supported residents with daily activities and transporting residents, and assisting them in walking and exercising
- Observed condition of residents by examining, including checking existing conditions, such as open wounds or detecting blood in urine
- Resupplied residents with personal hygiene items like towels, soap and toilet paper
- Supported the social and emotional needs of residents by providing caring companionship
- Responded appropriately to symptoms and behavior
- Ensured complete documentation when entering data the computer system
- Disinfected patient rooms, bathrooms and examination areas to prevent disease spread
- Monitored intake of food, deterioration in a residents' conditions, symptoms and behaviors to nursing staff
- Maintained confidentiality concerning treatment and personal information.
AUTOMOBILE SALESPERSON
Litha Motors
06.2007 - 09.2007
- Demonstrated car features and benefits and facilitated test drives to enhance customer experience
- Used computer software to manage customer data and lead pipeline
- Liaised between customers and finance department to facilitate price negotiation and financing options
- Facilitated timely sales or visit follow-up to retain strong rapport with previous and prospective customers
- Greeted customers and proactively offered assistance and information on vehicles of interest
- Maintained knowledge of current sales and promotions, return and exchange policies, and security practices
- Helped customers find desired items and sizes by closely supporting each person throughout the buying process
- Calculated sales prices and total purchases, and processed cash or credit transactions
- Quickly connected with each customer to offer assistance and promote products
- Completed opening and closing duties.
Education
Associates in Criminal Justice - Criminal Justice
Iowa Central Community College
Fort Dodge, IASkills
- Booking coordination
- Fingerprint rolling and picture-taking
- Data entry
- Inmate monitoring, in-person and CCTV
- Mail scanning
- Safety management
- Secure exits
- Escort prisoners
- Maintain records
- Search cells
- Monitor inmates
- Relationship building
- Customer relations
- Task prioritization
- Verbal communication
- Problem-solving
- Collaboration
- Verbal Communication
- Physical restraint
- Self-defense tactics
- Security Procedures
- Basic Carpentry
Additional Information
I am eager to learn new skills and put them to use. I am a quick study. I am dependable to be on time, to be at work daily, and to manage my time doing my job. I also like to work overtime to make sure things are completed to exceed expectations.
Timeline
Corrections Officer
Department Of Corrections Iowa
10.2021 - Current
JAILER
Greene County Sheriff's Department
12.2014 - Current
CERTIFIED NURSING ASSISTANT
Regency Park Rehab and Nursing Facility
11.2007 - 06.2015
AUTOMOBILE SALESPERSON
Litha Motors
06.2007 - 09.2007
Associates in Criminal Justice - Criminal Justice
Iowa Central Community College