Jeremy Herrera
Laurel
Summary
Accomplished Sales Associate, excelling in customer relationship management and sales performance tracking. Leveraged promotional strategies and visual merchandising to significantly enhance sales volume. Adept at team building and employee training, consistently fostering strong team dynamics and achieving goals.
Overview
1
1
year of professional experience
Work History
Verizon Account Associate
Dreamcrafters Management Inc.
Hanover
11.2024 - 02.2025
- Described the service, and explained the features and details.
- Attended daily team meetings to review performance goals and objectives.
- Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
- Tracked sales performance metrics.
- Developing a strong team relationship, improving team performance, and setting goals.
- Taking out interviews and training new starts
- Developed promotional strategies to increase sales volume.
- Developed trusting relationships with customers by making personal connections.
- Assessed customer needs to provide assistance and information on service features.
Sales Associate
New Idea Kitchen and Bath
Columbia
11.2023 - 11.2024
- Cleaned shelves, counters and tables to maintain organized store.
- Greeted customers and provided exceptional customer service.
- Recommended, selected and located merchandise based on customer desires.
- Answered customer inquiries regarding product features, pricing, and availability.
- Scheduled appointments with customers for the designer.
- Upsold additional items based on customer interests and needs.
- Tracked sales performance metrics to identify trends in market place.
- Conducted inventories on a regular basis to track stock levels.
- Maintained up-to-date knowledge of store merchandise.
- Assisted in visual merchandising, creating appealing displays that capture customer interest.
Education
High School Diploma -
Hammond Highschool
Columbia, MD05-2020
Skills
- Sales performance tracking
- Customer relationship management
- Promotional strategy development
- Visual merchandising
- Inventory management
- Team building
- Employee training
- Microsoft Word
- Microsoft Outlook
- Google Suite
- Organizational Skills
Affiliations
- I'm really into fitness, going to the gym is a hobby of mine i even competed in a bodybuilding competition.
Accomplishments
- I placed 1st in my division at an NPC bodybuilding competition in 2022 and won 3 medals.
Languages
Spanish
Professional
References
References available upon request.
Timeline
Verizon Account Associate
Dreamcrafters Management Inc.
11.2024 - 02.2025
Sales Associate
New Idea Kitchen and Bath
11.2023 - 11.2024
High School Diploma -
Hammond Highschool
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