Summary
Overview
Work History
Education
Skills
Timeline
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Jeremy Hicks

Chattanooga,Tn

Summary

Being at 1-800-Pack-Rat has been a good experience. It seems like everything I have done leading up to the Operations Management Position had uniquely prepared me to be a Rock Star. Our store in Chattanooga has grown year over year as we could. My Team topped 2023 with Utilization across the entire company. #1. Learning from other Operation Managers and

passing my knowledge to veteran along with new trained managers has been one of my best enjoyed times with the company. I feel like I have room to grow and will be a rock star in the next roll with 1-800-Pack-Rat.

Overview

22
22
years of professional experience

Work History

Operations Manager

1-800-Pack-Rat
01.2019 - Current
  • Empowered employees by coordinating necessary resources to effectively handle needs and achieve objectives
  • Resolve issue as they come up during normal operations
  • Handled daily/weekly/monthly business volume expertly by planning, organizing, and delegating daily operational activities
  • Conducted regular audits to ensure compliance with company rules and standards
  • Approve Payroll and compare to Tranflo for errors
  • Routinely monitor other systems, Whip Around, LYTX TransFlo for compliance
  • Communicate with customers on a regular basis for smooth operations of deliveries
  • Maintaining out assets stay 100% on PM intervals
  • Completing weekly and monthly inventory reports
  • Daily Safety talks with my drivers
  • Checking systems like comply and litmos weekly to keep everyone in compliance with DOT and company rules and regulations
  • Training new drivers on company policy and safe work habits
  • Training fellow members of management from new managers to senior managers
  • 2023 my Chattanooga Store averaged as number 1 in the nation for Utilization
  • Maintaining the companies 4 pillars, Safety Customer Communication, Asset Management and Retail Environment.

CDL Truck Driver

Classic Express
01.2011 - 01.2019
  • Maintained detailed paperwork and logs, including customer records and DOT-required documentation
  • Minimized safety issues with regular vehicle inspections and proper reporting of any incidents or concerns
  • Complied fully with applicable rules and regulations, including sizes and weights of loads, safe routes, and required break periods
  • Minimized safety issues with regular vehicle inspections and proper incident reporting.

CDL Truck Driver

Prime INC
01.2010 - 01.2011
  • Maintained DOT logs
  • Going to and from shippers and receivers
  • Maintaining paper work and billing per DOT
  • Trained new drivers how to graduate from a permit to a CDL
  • Trained drivers with a CDL per company standards and federal DOT regulations.

Inventory Control Supervisor

Walmart
01.2008 - 01.2010
  • Negotiated with suppliers to secure favorable pricing and delivery terms for merchandise
  • Tracked stock locations internally through inventory control and auditing
  • Identified slow-moving or obsolete stock items for potential liquidation or disposal
  • Inspected product deliveries for missing or damaged items
  • Managed and coached inventory staff over 2 shifts
  • Supervised staff unloading inventory
  • Supervised staff filling out of stock items
  • Worked with fellow management over 2 shifts to continue coaching staff on company policy
  • Daily, weekly, monthly inventory audits
  • Training employees to use fork lifts, electric pallet jacks and walkie stackers.

Shop Foreman Machinist

Riverside Machine Shop
01.2002 - 01.2008
  • Keeping shop inventory filled to complete work.
  • Communicating with customers about deadlines and parts orders.
  • Ordering supplies for customers.
  • Speaking to customer and quoting jobs to be done.
  • Machining engine parts and assembly.
  • Daily tasks managing up to 3 employees on many tasks for the daily operation of the business.
  • Enhanced production efficiency by setting up, adjusting, and operating various machines according to specifications.
  • Improved workplace safety by performing routine maintenance on machinery and ensuring all equipment was in proper working order.
  • Optimized tooling performance through regular inspection, cleaning, sharpening or replacing worn tools as needed.
  • Adjusted machines to increase productivity for runs.

Education

Bradley High School
04.2001

Skills

  • DOT logs via Transflo
  • Basic computer skill
  • Building schedules
  • Workflow Optimization
  • Inventory Management
  • Document Control
  • Contract Management
  • Performance reporting
  • Performance monitoring
  • Organizational Management
  • Customer Service
  • Customer Retention
  • Maintenance Planning
  • Schedule Management
  • Performance Management
  • Regulatory Compliance
  • Building and Facility Management
  • Goal Setting
  • Strategic Planning
  • Risk Management
  • Cost Reduction
  • Staff Training
  • Project Management
  • Safety Compliance
  • Production
  • Labor Relations

Timeline

Operations Manager

1-800-Pack-Rat
01.2019 - Current

CDL Truck Driver

Classic Express
01.2011 - 01.2019

CDL Truck Driver

Prime INC
01.2010 - 01.2011

Inventory Control Supervisor

Walmart
01.2008 - 01.2010

Shop Foreman Machinist

Riverside Machine Shop
01.2002 - 01.2008

Bradley High School

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Jeremy Hicks