Summary
Overview
Work History
Education
Skills
Accomplishments
Hobbies
Languages
Timeline
Generic

Jeremy Higuera

Phoenix,Arizona

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

9
9
years of professional experience

Work History

Dining Room Supervisor

Vi @ Grayhawk
06.2014 - 02.2023
  • Communicated effectively with dining staff and guests alike to promote adherence to dining room policies and standard operating procedures.
  • Leveraged feedback gathered from guests to develop new initiatives, policies and strategies to improve satisfaction with services and menu.
  • Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.
  • Trained and managed dining staff, and set assignments to leverage strengths of individual team members.
  • Motivated staff to achieve challenging objectives in fast-paced culinary environments.

Education

Associate of Arts - Business Communications

Maricopa Community Colleges - Paradise Valley Community College
Phoenix, AZ
03.2018

Skills

  • Feedback Gathering
  • Natural Leadership
  • Active Listening
  • Hospitality Management
  • Train Employees
  • Task Delegation
  • Phone Inquiries
  • Operations Management

Accomplishments

Completed the Management Development Program at prior employer.

Hobbies

I enjoy listening to a variety of music, watching movies (mostly new because I do not like re-watching all too much) and weight training.

Languages

Spanish
Native or Bilingual

Timeline

Dining Room Supervisor

Vi @ Grayhawk
06.2014 - 02.2023

Associate of Arts - Business Communications

Maricopa Community Colleges - Paradise Valley Community College

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Jeremy Higuera