Jeremy Hilario
Wallington,NJ
Summary
Highly motivated and detail oriented individual with a passion for providing exceptional customer support, seeking to contribute to a team that values customer loyally and satisfaction.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Parking Attendant
Urban Parking
06.2024 - 12.2024
- Answered general questions about parking fees, facilities, and directions.
- Promoted a welcoming atmosphere by greeting each customer upon arrival, offering assistance when needed throughout their visit.
- Kept parking lot clean and well-maintained to provide safe and attractive lot to customers.
- Demonstrated excellent multitasking abilities while balancing responsibilities such as fee collection, space assignment, and customer inquiries.
Sales Representative
Hot Topic, American Dream Mall
03.2023 - 04.2024
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Utilized social media platforms to engage with potential customers and build brand awareness.
Education
High School - Information Technology
Bergen County Technical High School
Paramus, N.J.06.2024
High School Diploma -
Wallington Jr/Sr High School
Wallington, N.J.06.2021
Skills
- Windows 10 Operating Systems
- Microsoft applications
- Wiring
- Computer building
- Customer service
- Team player attitude
- Strong customer service
- Reliable and punctual
- Self-motivated work ethic
- Oral communication
- Effective problem solving
- Guest relations
- Adaptable to change
- Professional appearance
- Vehicle operation
- Familiarity with technology
Certification
- OSHA 10 certification
- Introduction to Telecommunications certification
- Introduction to Copper Based Networking certification
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Parking Attendant
Urban Parking
06.2024 - 12.2024
Sales Representative
Hot Topic, American Dream Mall
03.2023 - 04.2024
High School - Information Technology
Bergen County Technical High School
High School Diploma -
Wallington Jr/Sr High School
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