Jeremy Hood
Jeddo,MI
Summary
Accomplished industry leader offering many years of management expertise, including staff training and development, performance evaluation, and continuous improvement. Hardworking and motivated professional with several years of experience and a record of success in the industry. A solid history of balancing team performance, customer service targets, and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive, with good planning and organizational skills. Forward-thinking, with comprehensive experience implementing new processes and managing and planning innovations. Bringing outstanding problem-solving abilities, paired with in-depth knowledge of policies and procedures. Polished in evaluating employee performance and overseeing key projects. Reliable demonstrating a high level of ownership and initiative. Possessing an exceptional work ethic and a desire to go above and beyond to exceed company expectations. Offering a knack for building productive working relationships. Successful in fast-paced, deadline-driven environments, to manage goals and team development. History of thriving in team-oriented environments.
Overview
11
11
years of professional experience
1
1
Certification
Work History
FSQ Manager
Wolverine Packing
Detroit, MI
10.2014 - Current
- Resolved customer inquiries and complaints requiring management-level escalation.
- Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
- Recruited and hired qualified candidates to fill open positions.
- Created monthly reports for senior management summarizing operational performance metrics.
- Assigned work and monitored performance of project personnel.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Facilitated team meetings and workshops to foster collaboration and share best practices.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Completed day-to-day duties accurately and efficiently.
- Updated and maintained databases with current information.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Directed recruitment, hiring, and training of new staff members.
- Delegated work to staff, setting priorities and goals.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Managed risk by developing and implementing effective risk management strategies.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Ensured compliance with regulatory requirements and industry standards.
Education
High School Diploma -
Augres Sims
Au Gres, MI05-2008
Some College (No Degree) - Electrical Engineering
Ferris State University
Big Rapids, MISome College (No Degree) - Food Science HACCP
Wayne State University
Detroit, MISkills
- Contract negotiation with vendors
- Skilled in negotiating contracts
- Data interpretation
- Regulatory compliance
- Policy implementation
- Employee performance oversight
- Employee onboarding and training
- Coordinating employee performance reviews
- Proficient in conflict resolution
- Complex Problem-solving
- Recruitment and selection processes
- Effective time management
- Customer relations
- Dependable performance
Certification
- HACCP Certified From Wayne State University
Timeline
FSQ Manager
Wolverine Packing
10.2014 - Current
High School Diploma -
Augres Sims
Some College (No Degree) - Electrical Engineering
Ferris State University
Some College (No Degree) - Food Science HACCP
Wayne State University
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